Navan
Launch Manager, Navan Premier
Austin, TX
Sponsorship not specifiedDetected 4 days ago
Product ManagementProject ManagementJiraStakeholder ManagementSalesforceCRMSalesAccount ManagementQuickBooksProcess ImprovementProcurementCustomer SuccessCommunicationCollaborationProblem SolvingNetSuite
About the role
- You'll be the face of Navan for our most strategic Premier clients during the most critical moment of their journey - the transition from Reed & Mackay to Navan.
Responsibilities
- End-to-End Ownership: Lead complex, high-touch migrations from Reed & Mackay to Navan Premier, managing all workstreams, project plans, and timelines from kickoff to go-live.
- Pre-Engagement Support: Identify and partner with the Sales team on pre-engagement opportunities and RFP responses.
- Cross-Functional Collaboration: Partner with Solutions Engineering, Product, Operations, Travel Experience/Support, Consulting & Supply, and Customer Success to resolve migration-specific complexities.
- Playbook Development: Capture insights from each migration to continuously optimize process efficiency, build out work instructions, and scale the Navan Premier playbook.
Requirements
- Domain & Industry Expertise
- an ability to capture attention and explain complex technical concepts simply to diverse audiences.
- You'll bring deep expertise in enterprise travel program management, a consultative mindset, and the ability to earn trust fast with sophisticated buyers.
- Payment & Expense Expertise is a must
Nice to have
- Skills & Attributes
- Tools: Experience with Salesforce, Jira, or similar project management and CRM platforms is a plus.
Skills
- Experience with Salesforce, Jira, or similar project management and CRM platforms is a plus.
Company info
- Willing and able to travel both domestically and internationally to visit customers and prospects (25%).
- Issue Escalation: Assist customers in quickly identifying potential technical risks and escalate them appropriately to ensure a seamless onboarding window.
- What We're Looking For:
This listing is sourced directly from Navan's careers page and normalized into a canonical job model.