BW Confidential

BW Confidential

Field Service Technician

Green Bay, WI

Sponsorship not specifiedDetected 30 days ago
PLCElectrical EngineeringControlsLeadershipCommunicationMentoring

About the role

  • Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries.
  • PCMC uses Indramat and Rockwell servo control systems, along with advance networking communications, including Ethernet and SEROCS protocols. - Ability to travel at least 50% of the time.
  • LEADERSHIP RESPONSIBILITY: This position does not directly supervise other associates.

Requirements

  • Work from assembly drawings, wiring diagrams, machine manuals, technical procedures and specifications to assist with or install new machines and upgrade as required
  • Prepare and submit reports as required.

Nice to have

  • An Associate degree in Electro-Mechanical Technology or a related field is required.
  • B.S. degree in Mechanical or Electrical Engineering or Electrical Technology is preferred.
  • 18 years old at the time of hire to operate equipment

Skills

  • A strong mechanical and/or electrical skill set is required to complete a variety of work in this position.
  • Ability to travel at least 50% of the time.
  • Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
  • Drives Results
  • Consistently achieving results, even under tough circumstances.
  • Communicates Effectively
  • Optimizes Work Processes
  • Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
  • Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Company info

  • BW Converting is a strategic alliance of resources and services that bring together several Barry-Wehmiller companies - Paper Converting Machine Company (PCMC), Winkler + Dünnebier (W+D), STAX Technologies, Hudson-Sharp, Baldwin Technologies and Northern Engraving and Machine. These industry leaders offer trusted brands and innovative technologies in the design, manufacture, and service of high-performance converting and packaging machinery for the tissue, nonwovens, hygiene, bag-converting, mailing, and printing industries.
  • Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.
  • Job Description:
  • The Field Service Technician position will perform electro-mechanical work in a computer-based environment, assisting and troubleshooting with engineers, while working as a team, to test, install, start-up and demonstrate BW Converting equipment, along with training customers on the operation and maintenance of this equipment. Field service technicians plan and perform a wide range of duties to install, demonstrate and instruct customer's employees in the operation of company produced machinery at the customer's plant.
  • BW Converting is a strategic alliance of resources and services that bring together several Barry-Wehmiller companies - Paper Converting Machine Company (PCMC), Winkler + Dünnebier (W+D), STAX Technologies, Hudson-Sharp, Baldwin Technologies and Northern Engraving and Machine.
  • These industry leaders offer trusted brands and innovative technologies in the design, manufacture, and service of high-performance converting and packaging machinery for the tissue, nonwovens, hygiene, bag-converting, mailing, and printing industries.
  • By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.
  • The Field Service Technician position will perform electro-mechanical work in a computer-based environment, assisting and troubleshooting with engineers, while working as a team, to test, install, start-up and demonstrate BW Converting equipment, along with training customers on the operation and maintenance of this equipment.
  • Field service technicians plan and perform a wide range of duties to install, demonstrate and instruct customer's employees in the operation of company produced machinery at the customer's plant.
  • Work from assembly drawings, wiring diagrams, machine manuals, technical procedures and specifications to assist with or install new machines and upgrade as required; responsible for installations of various sections and complete machines and adjustments as necessary to ensure proper operation.
  • Set up and operate machinery to produce customer's product; instruct operators in set-up and operating procedures; provide technical and practical answers to customer's questions or problems.
  • Perform routine and/or emergency breakdown mechanical/electrical service on company equipment; determine root cause of trouble; prepare report of findings and solutions to problem.
  • Assist installation coordinator with pre/post installation meetings and audits at customer facility and assessing manpower needs.
  • Report quality issues and take corrective action to prevent reoccurrence.
  • Act as liaison between customer and company; maintain positive relationships with customers.
  • Provide leadership, coaching and mentoring to less experienced personnel.
  • Work in a team of field service team members, contractors and/or customer personnel through the project stages.
  • Create and sustain a safety environment that promotes a safety mindset, embraces training and adherence to safety policies and procedures, and encourages awareness and correction of safety hazards.
  • Ensure that work areas and equipment are maintained in clean and orderly condition and all safety regulations are observed; report and correct any unsafe work practices or conditions immediately.
  • Perform other duties as assigned.
  • Knowledge of basic web handling and industrial experience, with focus in the Paper Products, Packaging, Nonwovens or Flexographic presses is a plus.
  • Knowledge of Giddings & Lewis, Rockwell, and Siemens PLC is highly recommended, along with a background in machine process control. PCMC uses Indramat and Rockwell servo control systems, along with advance networking communications, including Ethernet and SEROCS protocols.
  • Customer Focus - Building strong customer relationships and delivering customer-centric solutions.

Equal opportunity

  • Barry-Wehmiller is an equal opportunity employer.
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