Signet Jewelers Corporate

Signet Jewelers Corporate

Customer Care Business Analyst

Support Center - Akron, OH

Sponsorship not specifiedDetected 14 days ago
PythonSQLRedshiftAWSData AnalysisData VisualizationStatisticsProject ManagementExcelProcess ImprovementResearchLeadershipCommunication

About the role

  • We have many opportunities available on our other career site pages.
  • We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside.
  • There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love.

Responsibilities

  • Develop and maintain monthly executive reporting.
  • Manage data collection, measurement, and analysis.
  • Collaborate with the business analyst and reporting specialist team to identify and address operational, financial, and technological risks within the business.
  • Identify and initiate data projects, manage resources, drive the resolution of issues, and hold self and team accountable for results.
  • Lead ad hoc analysis as needed to support management requests within the department and with other key departments and to identify opportunities for performance improvement.
  • Develop, maintain, and continuously improve complex interactive dashboards and static reporting to assist functional groups and Leadership team with decision making.
  • Support project management implementation and assist with department training and development.

Requirements

  • 3+ years of experience in business analysis, data analysis, or similar roles (less experienced candidates with demonstrated proficiency may be considered)

Skills

  • Advanced Excel skills (complex formulas, pivot tables, automation)
  • Proficient in Alteryx, Tableau, SQL, and Python
  • Experience working with cloud data platforms such as AWS Redshift or similar
  • Working knowledge of APIs and data integration techniques
  • Strong attention to detail and ability to meet tight deadlines in a remote setting
  • Excellent communication skills with the ability to explain technical results to non-technical users

This listing is sourced directly from Signet Jewelers Corporate's careers page and normalized into a canonical job model.