Brandlight

Senior Enterprise Account Lead (Senior Customer Success)

New York City · Senior

Sponsorship not specified$150k-$180kDetected 160 days ago

Customer SuccessLeadershipCommunicationAdaptabilityOrganizational Skills

About the role

This is a role for someone who is comfortable leading complex, multi-stakeholder accounts.

Own enterprise accounts end-to-end, from onboarding to renewal and expansion
Build and maintain strong relationships with senior stakeholders (VP+), including economic buyers
Drive renewals and expansions through clear value articulation and consultative engagement
Partner closely with Product, Sales, and R&D to deliver customer outcomes
Lead onboarding and adoption to ensure customers realize value quickly and consistently
At Brandlight, you'll build and shape a new category at the intersection of AI, marketing, and commerce.

7+ years of experience managing enterprise accounts, with ownership of renewals and expansions
Experience working directly with Fortune 500 marketing leadership (CMO / VP level)
Strong ability to understand customer business objectives and clearly articulate product value
You bring strong commercial instincts, solid product understanding, and the ability to operate confidently with executive teams while staying deeply connected to day-to-day execution.

We're a fast-growing startup led by repeat entrepreneurs, world-class engineers, and marketing leaders, all driven to reinvent how brands are built, discovered, and chosen in the age of AI.

As a Senior Enterprise Account Lead (Senior Customer Success) at Brandlight, you will own a portfolio of strategic enterprise customers from onboarding through renewal and expansion.

This listing is sourced directly from Brandlight's careers page and normalized into a canonical job model.