Highbeam
People and Talent Operations Manager
Toronto · Contract
Sponsorship not specifiedDetected 71 days ago
Agentic AIExcelTaxLogisticsRecruitingOnboardingEmployment LawShopifyCommunication
About the role
- This is a hands-on role: you'll run the day-to-day across people operations, recruiting coordination, payroll, and compliance, refining the processes and controls we already have in place and bringing more rigor to them as the team grows.
- You'll help sharpen the policies that govern how we run by enforcing and embedding them into our internal AI agents, flag exceptions, and surface issues before they hit the team.
- This role is based in our Toronto office.
Responsibilities
- Own employee onboarding end-to-end: offer letters, I-9s, payroll setup, and option grant coordination with outside counsel
- Manage employee lifecycle transitions (onboarding, role changes, offboarding) with care and professionalism
- Maintain and iterate on HR policies and employment contracts as the team scales
- Own the candidate experience from first touch to offer, ensuring every interaction reflects the Highbeam brand
- Own the ATS: maintain job postings, manage candidate pipelines with hiring managers, and keep hiring moving efficiently
- Manage agency relationships, including contracts and payments
- Source candidates directly, building out our pipeline for key roles
- Highbeam is building the future of business banking and cash management.
Requirements
- 5 years in people operations, HR, business operations, or a related cross-functional role, ideally at a startup or high-growth company
- Experience running multi-jurisdiction payroll (US and Canada for us)
- you can identify what needs to get done without being told
- You enjoy working in an idea-meritocratic, low-ego environment
- You are proactive and self-directed, and you excel in ambiguous, fast moving environments
- High attention to detail and discretion with sensitive information; pragmatic about when to keep things simple
- Self-directed; you can identify what needs to get done without being told
- Excellent communication skills, especially around sensitive topics like compensation and compliance
- Familiarity with Canadian employment law and ROE filings is a bonus
- Interest in using AI tools (Claude, ChatGPT, or similar) to encode policies, build agentic workflows, and automate operational work is a plus
- You love working in-person with a high-performing team
- You care about delivering a polished customer experience
Nice to have
- Chance to join the founding team of a well-funded startup chasing a huge opportunity
- Comfortable working with employment lawyers, payroll tools, and ATS tools (Ashby a plus)
- Experience supporting H-1B or other immigration processes is a plus
Compensation
- Excellent communication skills, especially around sensitive topics like compensation and compliance
Benefits
- Competitive salary and meaningful equity
- Comprehensive health & benefits package
- Stipends for lunch, commute, wellness, and purchasing customer products
- We've raised $42M in equity from Acrew, FirstMark, Mayfield, and Two Sigma Ventures.
- Administer 401(k), parental leave, and other benefits programs, refining enrollment and rollover workflows as we grow
Company info
- We're looking for a People & Talent Operations Manager to own the full people function at Highbeam.
Visa & Work Authorization
- Experience supporting H-1B or other immigration processes is a plus
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This listing is sourced directly from Highbeam's careers page and normalized into a canonical job model.