Striim, Inc.

Field Engineer (English/Spanish)

United States - Remote

Sponsorship not specified$130k-$150kDetected 27 days ago

PythonJavaGitSQLMySQLBigQuerySnowflakeDatabricksAWSGCPAzureCloud PlatformsLinuxKafkaSalesAccount ManagementOnboardingCustomer SuccessCustomer SupportResearchCommunicationPublic Speaking

About the role

This is a fully technical and hands-on position.
In addition to base pay, this role offers the opportunity to earn commission-based rewards.
Applications will be reviewed on a rolling basis and accepted until the position is filled.

Responsibilities

Lead customer technical teams during development phases to implement best practices and innovate enterprise adoption challenges.
Support the seamless transition from pre-sales prototypes to post-sales production-scale experiences.
Act as the in-house customer champion, coordinating with Striim customer support and stakeholders to drive technical advocacy, product evolution, and technical innovation.
Increase internal knowledge base by developing and/or maintaining documentation related to Striim implementations, best practices, troubleshooting, and customer enablement.
Travel domestically and internationally, up to 25%, to support customer implementations, technical workshops, strategic business reviews, training sessions, and other customer-facing engagements.
Striim, (pronounced "stream" with two i's for integration and intelligence), is a unified data integration and streaming platform that connects clouds, data, and applications with unprecedented speed and simplicity to deliver the right data at the right time.
A Field Engineer will partner with a Technical Account Manager to create a guided customer journey through all implementation phases, including new customer onboarding, solution architecture strategy, and technical enablement.

Requirements

A successful candidate must be based 100% remotely within the Continental United States.
3+ years of experience in customer-facing technical roles, such as Sales Engineer, Pre-Sales Engineer, Solutions Architect, Data Engineer, Customer Success Engineer, or similar.
3+ years of experience with database management systems such as Oracle, MySQL, Microsoft SQL Server, and SQL programming.
3+ years of experience programming in languages such as Java, Python, and Shell scripting.
3+ years of experience or deep foundational knowledge of cloud infrastructure and data services including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
Principled knowledge of working with, configuring, and troubleshooting Unix/Linux and Windows operating systems.
Experience working with messaging systems such as Kafka and JMS.
Experience working within enterprise data environments and mission-critical IT systems is desirable.
Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or equivalent relevant work experience.
Provide technical guidance, training, workshops, presentations, and implementation support in both English and Spanish as required by customer business needs.

Nice to have

Knowledge of Snowflake, Google BigQuery, Databricks, or modern cloud data platforms is preferred.
Deep understanding of modern data integration, data streaming, real-time analytics, and cloud-native architectures is preferred.

Compensation

$130,000 - $150,000 USD on an annualized basis.
In addition to base pay, this role offers the opportunity to earn commission-based rewards.
Applications will be reviewed on a rolling basis and accepted until the position is filled.
Our company culture fosters entrepreneurship and nurtures our team members to grow with the company.
Come join a Silicon Valley startup focused on delivering a product that's loved by its customers and primed to be a core part of the cloud data stack.

Benefits

Competitive salary and pre-IPO stock options
Comprehensive health care plans (medical, dental and vision), including medical and dependent FSA
Paid Time Off (Vacation, Sick & Public Holidays)
All applicants are considered for employment without attention to race, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, veteran status, or disability status.

Company info

Proactively engage existing Striim customers to realize technology value through expanded adoption of the Striim platform, demonstrating new applications and use cases.
Track customer issues, collaborate with support on customer-training-related matters, and work with customers to develop and track Product Feature Requests (PFRs).
Striim is used by enterprise companies to monitor events across any environment, build applications that drive digital transformation, and leverage true real-time analytics to provide a superior experience to their customers.
At our company, we believe and expect all of our employees to operate as one with unlimited potential and dignity.
We are seeking an experienced Field Engineer (English/Spanish) who is professionally fluent in both English and Spanish to support enterprise customers throughout the United States and Latin America.
This individual will serve as a technical leader who engages with customers throughout the lifecycle of the Striim Platform.
Come join a Silicon Valley startup focused on delivering a product that's loved by its customers and primed to be a core part of the cloud data stack.

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