The Proactive Technology Group

The Proactive Technology Group

PTG Account Manager

New York, New York, United States

Sponsorship not specifiedDetected 16 days ago
ComplianceHubSpotSalesforceCRMAccount ManagementLeadershipCommunicationPublic Speaking

About the role

  • Your job is retention, expansion, and strategic alignment.
  • You are the person our clients call when they need to think through their technology future, not just when something breaks.
  • This is a revenue-generating, client-facing role with real authority.

Responsibilities

  • Own Client Relationships - Manage a defined book of business.
  • Maintain a consistent QBR cadence.
  • Drive net revenue retention above 105%.
  • Build Strategic Roadmaps - Work directly with clients to align their IT investments with business objectives.
  • Position PTG as a long-term strategic partner, not a vendor.
  • Drive Growth - Identify and close expansion opportunities within existing accounts.
  • Onboard New Clients - Partner with sales and engineering to ensure every new client has a seamless transition into our managed services environment.
  • Set expectations, build trust, and establish the rhythm of the relationship from day one.
  • Manage Proposals - Create and deliver customized proposals for new and existing clients.
  • Own the follow-up.

Requirements

  • 3+ years in account management Demonstrated track record of client retention and account growth Comfort leading QBRs and presenting technology strategies to non-technical executives Working knowledge of the

Skills

  • Why PTG Growth, not stagnation.
  • Your career trajectory here has no artificial ceiling.
  • Operator culture.
  • Roles are clear.
  • Accountability is real.
  • 35 people who show up, do the work, and have each other's backs.
  • Leadership is accessible.
  • Wins are recognized.
  • Development is funded.
  • Comp that reflects contribution.
  • Base salary, monthly commission tied to performance, and a benefits package that covers the fundamentals and then some.

Company info

  • About PTG Proactive Technology Group is an $8M+ managed IT services company serving mid-market businesses across the New York metro area.
  • We are not a lifestyle MSP coasting on break-fix revenue.
Apply directly at The Proactive Technology Group →Create a free account for alerts like thisView The Proactive Technology Group immigration profile

This listing is sourced directly from The Proactive Technology Group's careers page and normalized into a canonical job model.