Pronto Networks

Pronto Networks

Robotics Support Engineer

San Francisco, CA · Intern · Internship

Sponsorship not specified$114k-$144kDetected 22 days ago
PythonC++LinuxMachine LearningData AnalysisCustomer SupportRoboticsCommunicationCollaborationProblem SolvingActuators

About the role

  • We're seeking a technical detective who thrives on solving complex software and systems issues across our autonomous truck fleet.
  • You'll be the person teams turn to when they encounter unusual system behavior or complex issues.
  • You should be excited about diving into logs, reproducing edge cases, and uncovering the root cause of perplexing system behaviors.

Responsibilities

  • Support hardware and software teams by developing reproduction cases, analyzing system logs, and isolating root causes
  • Create automated test suites and tools to validate system behavior and accelerate troubleshooting
  • Build monitoring and diagnostic systems to help identify and track issues across the fleet
  • Document investigations and solutions to build our knowledge base
  • Develop features and/or bug fixes with the robotics team
  • Build technology that directly improves safety, efficiency, and productivity.
  • Collaborate closely with experienced engineers and industry operators.

Requirements

  • 2+ years of relevant non-internship work experience
  • Demonstrated ability to solve complex technical issues through methodical investigation and creative problem-solving
  • Experience working with large-scale logs and data analysis
  • Strong communication skills and ability to explain complex technical issues clearly
  • Experience with Linux systems and debugging tools
  • Experience working with hardware systems
  • Experience writing code in C++ and Python
  • Experience debugging autonomous systems or robotics platforms
  • Track record of solving particularly challenging or unusual technical issues
  • Ability to look at a problem from multiple angles and propose creative solutions

Compensation

  • The base salary range for this role is $114,000 - $144,000 per year.

Benefits

  • Base salary is just one part of your total rewards package.
  • You may also be eligible for equity awards and an annual performance-based bonus.
  • Benefits Summary (USA Full-Time Exempt Employees):
  • Medical, Dental, Vision, Disability, and Life Insurance
  • Flexible Spending Account / Health Savings Account Options
  • Sick Time, Unlimited Flexible Time Off, and Paid Holidays
  • Paid Parental Leave
  • Pre-Tax Commuter Benefit Plan
  • Benefits are subject to change at the company's discretion.
  • Perception / machine learning

Company info

  • Pronto AI is a global leader in commercializing autonomous vehicle (AV) technology, deploying Autonomous Haulage Systems (AHS) that automate operations in mines, quarries, and construction sites worldwide. While much of the industry remains in R&D, we deliver real, production-ready autonomy that is already operating in the field.
  • We are on a mission to make mining operations safer, smarter, and more efficient through cutting-edge technology, and we are building toward becoming the world's first profitable AV technology company.
  • Pronto AI is a global leader in commercializing autonomous vehicle (AV) technology, deploying Autonomous Haulage Systems (AHS) that automate operations in mines, quarries, and construction sites worldwide.
  • While much of the industry remains in R&D, we deliver real, production-ready autonomy that is already operating in the field.
  • Answer questions live from customers and the Pronto operations team during production
  • What we're looking for
  • Be part of a fast-moving team with high ownership and impact.

This listing is sourced directly from Pronto Networks's careers page and normalized into a canonical job model.