Pronto Networks
Robotics Support Engineer
San Francisco, CA · Intern · Internship
Sponsorship not specified$114k-$144kDetected 22 days ago
PythonC++LinuxMachine LearningData AnalysisCustomer SupportRoboticsCommunicationCollaborationProblem SolvingActuators
About the role
- We're seeking a technical detective who thrives on solving complex software and systems issues across our autonomous truck fleet.
- You'll be the person teams turn to when they encounter unusual system behavior or complex issues.
- You should be excited about diving into logs, reproducing edge cases, and uncovering the root cause of perplexing system behaviors.
Responsibilities
- Support hardware and software teams by developing reproduction cases, analyzing system logs, and isolating root causes
- Create automated test suites and tools to validate system behavior and accelerate troubleshooting
- Build monitoring and diagnostic systems to help identify and track issues across the fleet
- Document investigations and solutions to build our knowledge base
- Develop features and/or bug fixes with the robotics team
- Build technology that directly improves safety, efficiency, and productivity.
- Collaborate closely with experienced engineers and industry operators.
Requirements
- 2+ years of relevant non-internship work experience
- Demonstrated ability to solve complex technical issues through methodical investigation and creative problem-solving
- Experience working with large-scale logs and data analysis
- Strong communication skills and ability to explain complex technical issues clearly
- Experience with Linux systems and debugging tools
- Experience working with hardware systems
- Experience writing code in C++ and Python
- Experience debugging autonomous systems or robotics platforms
- Track record of solving particularly challenging or unusual technical issues
- Ability to look at a problem from multiple angles and propose creative solutions
Compensation
- The base salary range for this role is $114,000 - $144,000 per year.
Benefits
- Base salary is just one part of your total rewards package.
- You may also be eligible for equity awards and an annual performance-based bonus.
- Benefits Summary (USA Full-Time Exempt Employees):
- Medical, Dental, Vision, Disability, and Life Insurance
- Flexible Spending Account / Health Savings Account Options
- Sick Time, Unlimited Flexible Time Off, and Paid Holidays
- Paid Parental Leave
- Pre-Tax Commuter Benefit Plan
- Benefits are subject to change at the company's discretion.
- Perception / machine learning
Company info
- Pronto AI is a global leader in commercializing autonomous vehicle (AV) technology, deploying Autonomous Haulage Systems (AHS) that automate operations in mines, quarries, and construction sites worldwide. While much of the industry remains in R&D, we deliver real, production-ready autonomy that is already operating in the field.
- We are on a mission to make mining operations safer, smarter, and more efficient through cutting-edge technology, and we are building toward becoming the world's first profitable AV technology company.
- Pronto AI is a global leader in commercializing autonomous vehicle (AV) technology, deploying Autonomous Haulage Systems (AHS) that automate operations in mines, quarries, and construction sites worldwide.
- While much of the industry remains in R&D, we deliver real, production-ready autonomy that is already operating in the field.
- Answer questions live from customers and the Pronto operations team during production
- What we're looking for
- Be part of a fast-moving team with high ownership and impact.
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