Expeditors

Expeditors

Transload Customer Service Representative

Carson, CA, United States

No sponsorship$19k-$28kDetected 4 days ago
ExcelSupply ChainLogisticsHRISCustomer SupportLeadershipCommunicationCritical ThinkingOrganizational SkillsMicrosoft Office

About the role

  • Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
  • Expeditors is a global logistics company headquartered in Seattle, Washington.
  • As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents.

Responsibilities

  • Build and maintain strong relationships with our drayage / transloading service providers
  • Ensure we receive all necessary documents from imports/customer to transload

Requirements

  • High School Degree or equivalent required
  • Must be legally authorized to work in the United States
  • Must have the ability to work overtime in support of the department's needs
  • Must be able to commute to the city of Carson, CA
  • Ability to multi-task and prioritize throughout the workday while remaining focused and organized
  • Demonstrated ability to be proactive in thought and action
  • Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Ability to work independently and in a collaborative team environment

Nice to have

  • Associates or Undergraduate Degree Preferred

Skills

  • The focus is proactive and innovative customer service.

Compensation

  • $19k-$28k

Benefits

  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan

Company info

  • We recruit, train, and retain the very best logistics and technical experts the world over.
  • We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more.
  • Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
  • This position supports the movement of inbound ocean freight to the Los Angeles region, through coordination with terminals, truckers, our warehouse, and other Expeditors offices.
  • This position requires agents to use critical thinking skills to build customized solutions to various customers.
  • This position is located within our Carson office facility and will primarily be computer work with some interaction with freight or customers as needed.
  • The position will require phone and email communication with Expeditors employees, trucking companies, and other strategic service providers.
  • Position Schedule: Monday - Friday 8AM to 5PM
  • Major Duties and Responsibilities:
  • Provide Exceptional Customer Service and be the main point of contact for the customer / import teams
  • Track and Trace containers at terminals availability, holds, and clearance(s) when applicable

Visa & Work Authorization

  • Must be legally authorized to work in the United States
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This listing is sourced directly from Expeditors's careers page and normalized into a canonical job model.