Housecall Pro

Senior Manager, Enterprise Data Migration

United States · Senior · Contract

Sponsorship not specified$92k-$108kDetected 21 days ago

PythonData StructuresSQLAccount ManagementExcelCustomer SuccessLeadershipCommunicationMentoring

About the role

As a Senior Manager, Enterprise Data Migration (internally Senior Manager, Data Operations), you are the driving force behind data migration strategy and execution for our most complex franchise organizations.
Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros).
Map legacy data structures and identify critical risks, blockers, or dependencies before the initialization of a migration plan

Help us build solutions that build better lives.
the home service professionals that support America's 100 million homes.
You own the end-to-end data migration lifecycle, from discovery and planning through execution and validation, ensuring franchise partners experience a seamless transition onto our platform.
Collaborate with Sales, Onboarding, and Support to ensure seamless customer handoffs from pre-sale through stabilization
We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe.
Lead the full data migration lifecycle for franchise partners by conducting structured discovery sessions and designing rigorous transition roadmaps
Translate platform capabilities and constraints into transparent, strategic, partner-facing communications to guide tradeoffs
Align C-suite sponsors, operational leads, and IT contacts around a unified, comprehensive enterprise migration strategy
Voice the technical needs of franchise partners during internal planning sessions to help shape the roadmap for data tooling
Build scalable frameworks, toolkits, and playbooks that standardize data delivery across the enterprise portfolio

7-8 years of experience in data operations, technical account management, implementation, or customer success within a SaaS environment
Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation
Strong technical acumen with structured data and formats (i.e. CSV, JSON, APIs) alongside advanced proficiency in spreadsheet tooling (i.e. Excel, Google Sheets)
Track record of translating complex technical environments into crisp narratives for non-technical executives
Experience refining organizational processes, playbooks, and delivery structures in a fast-moving environment
Bachelor's degree or equivalent work experience
Proven resilience to learn from scratch, has a builder mentality and successfully thrive in ambiguity
Demonstrated expertise directing complex data migrations or technical onboarding programs for multi-location or franchise business models
A multi-dimensional background with a breadth of cross-functional interests or depth of specialized mastery
Analytical groundings matched with executive presence, enabling you to dissect a data anomaly and present a high-level corporate roadmap with equal clarity
Steady decision-making behaviors under compressed timelines, injecting structure where processes do not yet exist
True passion for customer outcomes, choosing to evaluate personal success against partner confidence and platform adoption

Familiarity with scripting or relational databases is preferred (i.e. Python, SQL)

This role is open to candidates and the expected salary range for this role is $92,000-$108,000 annual OTE (base salary + performance variable).

health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits.
A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
Paid holidays and flexible, take-it-as-you-need-it paid time off
Equity in a rapidly growing startup backed by top-tier VCs

We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together-no matter where they're based.
Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business.
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.

This listing is sourced directly from Housecall Pro's careers page and normalized into a canonical job model.