BetterUp
Director, Forward Deployed Engineering
United States (Hybrid) · Director
Sponsorship not specified$264k-$330kDetected 26 days ago
Distributed SystemsSQLAWSGCPAzureCloud PlatformsLLMsA/B TestingRecruitingLeadershipCollaborationMentoring
About the role
- We can't cram it all in here, but you'll start noticing it from the first interview.
- Even our candidate experience is different.
- And when you get an offer from us (and accept it), you get way more than a paycheck.
Responsibilities
- Own technical delivery for strategic enterprise accounts. Lead FDE engagements end to end-from scoping with customer stakeholders through prototype, production rollout, and handoff to core platform teams.
- Build and lead a high-trust team. Hire, develop, and retain forward-deployed engineers who thrive in customer-facing, high-ambiguity environments. Set the bar for technical rigor and customer judgment.
- Partner across the org. Work hand-in-glove with product, sales engineering, security, and platform leadership to unblock deals and de-risk delivery commitments.
- 12+ years in software engineering, with 4+ years leading engineering teams (manager-of-managers, or a strong senior-IC-to-lead trajectory).
- You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you've ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.
- We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee.
Requirements
- Track record delivering complex software in customer-facing or forward-deployed settings-FDE, solutions engineering, or professional services with real engineering depth.
- If you have some or all of the following, please apply:
Nice to have
- Our team thrives at the intersection of human expertise and AI capability.
- We encourage all candidates to share examples of how they've used AI tools in their work-whether it's AI-assisted SQL generation, LLM-powered data documentation, automated anomaly detection, or other applications.
- We view AI fluency as a complement to craft, not a replacement for it.
- Demonstrated ability to operate amid ambiguity-taking vague, executive-level asks and producing working software on tight timelines.
- Strong hands-on technical foundation: UI, distributed systems, APIs and integrations, identity and provisioning and other Enterprise requirements.
Skills
- credible with both customer engineers and senior business leaders.
- Sound judgment on enterprise concerns: security, data governance, compliance, and scalability.
- Nice to Have
- Experience with composability / configurable-product architectures and group-level governance models.
- Experience standing up or scaling an FDE / forward-deployed practice from early stage.
- Exposure to AI-native engineering workflows and agentic tooling.
- AI at BetterUp
- As a Director, Forward Deployed Engineering you'll:
- Influence peer directors to adopt AI practices that improve cross-functional collaboration and customer outcomes.
Compensation
- A competitive compensation plan with opportunity for advancement
Benefits
- At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.
- Medical, dental, and vision insurance
- Flexible paid time off
- Learning and Development stipend
Company info
- We are a hybrid company with a focus on in-person collaboration when necessary.
Apply directly at BetterUp →Create a free account for alerts like thisView BetterUp immigration profile
This listing is sourced directly from BetterUp's careers page and normalized into a canonical job model.