Copart

Copart

Customer Service Representative

Waldorf, MD

Sponsorship not specifiedDetected 2 days ago
Customer SupportProblem Solving

Stay score

odds of building a lasting career here

42Risky
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 15 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 69%

Of 13 labor certifications old enough to have been used, 4 expired without the employer filing the next step. Median time from filing to decision: 502 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

6 transfer filings in the last year, covering 6 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
  • Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience.
  • The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences.

Responsibilities

  • In addition to other office support functions as needed.
  • Understanding client needs and offering solutions and support.
  • Position may expand to include Chat and Email Customer Support.

Skills

  • High School diploma
  • Excellent customer service skills and attitude
  • Excellent written and verbal skills
  • Proficient with office equipment
  • Attention to detail
  • Problem-solving
  • Computer proficiency
  • MS Suite
  • Typing speed 45WPM
  • Professional appearance
  • Ability to multi-task in a fast-paced environment
  • Bilingual skills a plus

Benefits

  • Medical/Dental/Vision
  • ESPP - Employee Stock Purchase Plan
  • Vacation & Sick pay
  • Along with many other employee benefits.

Company info

  • The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart.
  • The CSR is the face of the Company as they are often the first interaction our customers have with Copart.
  • At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration.
  • We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

Visa & Work Authorization

  • Citizenship and Immigration Services' E-Verify program (For U
Apply directly at Copart →Create a free account for alerts like thisView Copart immigration profile

This listing is sourced directly from Copart's careers page and normalized into a canonical job model.