Mercer University

Mercer University

Academic Support Specialist

Atlanta, GA 30341

Sponsorship not specifiedDetected 12 days ago
Computer VisionExcelLogisticsHRISCustomer SupportLeadershipCommunicationCollaborationProblem SolvingMentoringPublic SpeakingOrganizational SkillsMicrosoft Office

About the role

  • Application Instructions: External Applicants: Please upload your resume on the Apply screen.
  • Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
  • You will not be able to modify your application after you submit it.

Responsibilities

  • The Academic Support Specialist functions independently in direct support of the Program Director for the Department of Physician Assistant Studies and is responsible for coordinating the daily administrative, financial, operational, and event-related activities of the PA Program.
  • This position supports program financial operations by assisting with budget monitoring, coordinating and tracking financial transactions, and ensuring the timely processing of payments to preceptors, lecturers, vendors, and other partners.
  • The role maintains accurate documentation for purchases, invoices, reimbursements, and related financial records and liaises with university offices to ensure compliance and timely completion of financial processes.
  • The Academic Support Specialist also supports program operations by maintaining the ARC-PA portal, coordinating admissions-related activities, managing the program calendar, and ensuring continuity of essential administrative processes.
  • Additionally, the role independently manages day-to-day office operations and provides comprehensive administrative support to faculty, staff, and students to ensure the effective and efficient functioning of the PA Program.
  • Academic Support Specialist
  • Mercer University is searching for an Academic Support Specialist for the Physician Assistant Studies Program on the Atlanta, Georgia campus.

Requirements

  • Two years of college coursework and one year of administrative support experience, which should include working with budgets, are required.
  • Knowledge/Skills/Abilities:
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access), including the ability to develop presentations, reports, databases, financial tracking tools, policies, and program materials
  • strong working knowledge of Excel required.
  • Ability to work independently, demonstrating initiative, motivation, sound judgment, problem-solving skills, and the ability to anticipate operational needs with minimal supervision.
  • Effective interpersonal and communication skills, including the ability to read, comprehend, and interpret written information and clearly understand and respond to verbal communication.
  • Two years of college coursework and one year of administrative support experience, which should include working with budgets, are required. In lieu of education, equivalent directly related experience will be considered.
  • Demonstrated ability to manage multiple projects and competing priorities in support of faculty, leadership, and departmental initiatives.
  • Strong collaboration and coordination skills to effectively work with faculty, staff, and institutional partners.
  • Knowledge of administrative and business management practices, including operational coordination and support of programmatic and financial processes.
  • Working knowledge of academic and administrative systems (e.g., Canvas, Qualtrics, calendaring tools) with the ability to support end users.
  • Ability to maintain accurate records and databases, including tracking detailed administrative, financial, and instructor-related information.
  • Strong organizational skills with exceptional attention to detail and the ability to manage complex, multi-step processes.
  • Demonstrated ability to provide professional, clear communication, strong customer service, and build collaborative working relationships across diverse stakeholders.
  • Ability to coordinate activities across multiple stakeholders, including faculty, staff, students, university offices, and external partners.

Skills

  • Professional demeanor and ability to interact appropriately with students, guests, and external constituents.
  • Ability to adapt to changing priorities and workflows in a dynamic academic environment with cyclical demands.

Benefits

  • College Of Health Professions

Equal opportunity

  • EEO/Veteran/Disability
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This listing is sourced directly from Mercer University's careers page and normalized into a canonical job model.