Thatch
Strategy and Operations Manager
Austin, Texas, United States; Remote (US)
Sponsorship not specified$130k-$150kDetected 15 hours ago
SQLSalesPipeline ManagementForecastingLeadershipProblem SolvingOrganizational Skills
About the role
- This requires a first-class Operations organization that provides top level service to our customers.
- This is a high-impact role working across Servicing, Carrier Enrollments,and general Operations, to help us scale what's working - and fix what's not.
- If you love bringing clarity to chaos, diving into Operations data, and partnering closely with a growing Operations team, this role is for you.
Responsibilities
- Manage and optimize Operations data sources to ensure data integrity, usability, and alignment with Operations workflows
- Own Operations reporting and analytics, delivering actionable insights to support company growth
- Collaborate with leadership to identify and address inefficiencies in the Operations process
- Support Operations forecasting, pipeline management, and strategic planning
- Partner with Operations, Engineering, Product and other teams to ensure alignment on goals and processes
- A collaborative mindset, eager to partner with cross-functional teams and influence decision-making
Requirements
- 3-5 years of experience in an Operations, Sales Operations, or similar role at a high-growth SaaS company
- Experience with SQL or a willingness/aptitude to learn
Compensation
- Drive the operating model for Operations to enable the org including: Annual planning, OKR process, partner health, partner segmentation, partner plans, etc.
Company info
- Background we're looking for
- Skilled at tackling ambiguous problems and defining and executing strategies that clarify the problem statement, drive alignment and deliver quantifiable business impact and for Thatch's customers
This listing is sourced directly from Thatch's careers page and normalized into a canonical job model.