Matrix Design Group

RMA Test/Repair Technician

Newburgh, IN · Contract

Work authorization requiredDetected 20 days ago

Customer SuccessCustomer SupportCommunicationCollaborationProblem Solving

About the role

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to stand, walk and stoop, or crouch.

Originally focused on the underground coal mining industry, Matrix has expanded into new industrial markets in the United States and globally.
The Test/Repair Technician plays a critical role in ensuring product quality, reliability, and customer satisfaction by accurately diagnosing failures, completing repairs when feasible, and documenting findings.
This position requires strong attention to detail, technical aptitude, and the ability to work both independently and collaboratively within a team environment.
This position reports to the Customer Success Manager.
Duties and Responsibilities RMA Processing & Product Handling Track and prioritize incoming assemblies and finished goods for testing and repair to meet turnaround expectations.
Properly receive, handle, and log returned products to ensure traceability and accuracy.
Clean assemblies and components using approved methods to prepare for testing and evaluation.
Testing, Diagnosis & Repair Execute functional and electrical testing on electronic assemblies and finished goods using standard test equipment.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

This listing is sourced directly from Matrix Design Group's careers page and normalized into a canonical job model.