LVT

Hardware Support Specialist - French Speaking

American Fork, Utah, United States · Exec · Full-time

No sponsorshipDetected 12 days ago

Agentic AIResearchLeadership

About the role

You will direct our network of field technicians over the phone in troubleshooting, identifying, and resolving problems.
Along with the information you discover during the phone call, you will reference previous case notes and historical data charts showing voltage, current, temperature, and relay states.
This position is perfect for someone with hardware troubleshooting expertise who now seeks to leverage their skills in an office environment, providing expert guidance and solutions remotely.

Provide phone support for field technicians and partners
Document all interactions with field technicians accurately and completely
LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure.
This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it.

We invest in our crew's health, families, and financial futures with a benefits package designed to support you inside and outside the office.
Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Named one of the Financial Times' Fastest Growing Companies 2025 and #10 on the Inc.
5000 Rocky Mountain Regional list for 2025.
Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024.
Product & Software Excellence: We were named one of The Software Report's Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025.
As a Hardware Support Specialist at LVT, you will work on a small team of high-performing individuals who are experts at troubleshooting the mechanical and electrical components of our product.
This role is ideal for those who have a background in trades such as automotive repair, the electrical field, or large home system installations, where hands-on experience with multimeters and battery troubleshooting is crucial.
This particular position also requires registering with the state of Utah as an Alarm Agent.
This process includes a federal background check/fingerprinting and an application.
This is separate from the background check you would complete for general employment eligibility at LVT.
Diagnose electrical issues using voltage, current, temperature, and relay-state charts

EQUAL OPPORTUNITY EMPLOYER.
Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.

Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.

This listing is sourced directly from LVT's careers page and normalized into a canonical job model.