Rackspace Us Inc.
Principal Architect, Healthcare
US-Work from Home · Principal
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About the role
- About Rackspace Technology Rackspace Technology is the trusted operator of the full enterprise AI stack, from governed private cloud to AI inference and agents in production.
- We bring our whole selves to work every day.
Responsibilities
- Designs to No-PHI-export principles and Clinical First Cloud patterns, ensuring resilience designs never compromise data-boundary or compliance commitments.
- Expert-level technical knowledge in technology troubleshooting methodologies, design, and implementation.
Requirements
- High School Diploma or regional equivalent required.
- Bachelor's Degree required, preferably in a field related to the role.
- At the manager's discretion, additional relevant experience may substitute for the degree requirement.
Nice to have
- Business continuity/disaster recovery certification preferred, e.g., CBCP, MBCI.
Skills
- Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Compensation
- Our compensation reflects the cost of labor across several geographic markets.
Benefits
- Architects resilience and disaster recovery solutions for healthcare customers' clinical and PHI-bearing workloads, including Epic, Cerner, and other EHR and clinical platforms.
- Defines DR tiering, failover architecture, RPO/RTO design, and continuity strategy for regulated healthcare environments, in alignment with HIPAA and HITRUST expectations.
- Serves as the technical point of escalation for the most complex DR and resilience issues across the Healthcare Vertical, resolving in collaboration with partners across the business.
- Provides architecture input to Deal Gate submissions triggered by architecture deviation, DR gap, or clinical infrastructure change, working to the Healthcare Delivery Assurance Office's 5 working day turnaround.
- Supplies DR and resilience evidence for Operational Readiness Review sign-off on healthcare go-lives, partnering with Infrastructure, Epic Operations, Security and Clinical Informatics.
- Works closely with customers in the pre-implementation process to design DR and resilience solutions for healthcare workloads, including products not currently in the supported portfolio.
- Leads root cause analysis on DR and resilience-related incidents across the healthcare estate, feeding findings directly into the Findings & Assurance Register.
- Coaches, mentors, and shares knowledge on healthcare-specific DR and resilience patterns with Infrastructure and Systems Architecture staff.
- Collaborates with Account Managers and Business Development Consultants on DR and resilience strategy during healthcare account growth conversations.
- Expert-level knowledge of healthcare-specific infrastructure requirements, including EHR platform resilience (Epic, Cerner), clinical workflow continuity, and PHI data-boundary design.
- Working knowledge of healthcare regulatory and compliance frameworks affecting infrastructure design, including HIPAA and HITRUST.
Company info
- And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe.
Visa & Work Authorization
- This role is not sponsorship eligible.
- This role is not open to holders of an F-1 OPT visa.
This listing is sourced directly from Rackspace Us Inc.'s careers page and normalized into a canonical job model.