Gehc
Operations Coordinator - Cincinnati, OH
Remote, USA
No sponsorshipDetected 25 days ago
ExcelCustomer SupportCommunicationMicrosoft Office
About the role
- Job Description Summary Position ensures first-class service contract process execution on customer service contracts.
- Installs base data entry and data quality for assigned area.
- Ensures quality and integrity of the customer contracts as they are entered into the system.
Responsibilities
- Drive the overall execution of the GEHC customer service contract loading into all applicable processes including additions, deletions, and modifications to existing contracts (e.g., field communications, verification along with contract submission prework).
- Work within all related systems Legacy and Support Central to manage and complete all work.
- Effectively manage and prioritize various projects with minimal supervision.
- Provide support for timely resolution of customer invoicing disputes in coordination with Service Sales and field service teams.
- Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.
Requirements
- Identify and report any quality or compliance concerns and take immediate corrective action as required.
- Associate degree in Business Administration, Finance, Marketing or related discipline and minimum one year of customer service experience
- High proficiency in Microsoft Office Suite products (e.g., Word, Outlook, Excel, Access).
Nice to have
- Cincinnati Metro area
- We will not sponsor individuals for employment visas, now or in the future, for this job opening.
- Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Compensation
- GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation.
Benefits
- Educational Requirements
- GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation.
- GE HealthCare is an
Company info
- Responsible for timely and accurate billing of customers for contract and non
- Maintain install database accuracy by supporting field team and external customers via phone and email.
Equal opportunity
- Equal Opportunity Employer.
Visa & Work Authorization
- GE HealthCare will only employ those who are legally authorized to work in the United States for this opening.
This listing is sourced directly from Gehc's careers page and normalized into a canonical job model.