Wynd
Business Operations Coordinator I - Bonnet Creek Resort
Orlando area · Contract
Sponsorship not specifiedDetected 5 days ago
ComplianceAccountingExcelCustomer SupportMicrosoft Office
About the role
- Accountable for performing all facets of the operations department to include tour reception, gifting and contracts in accordance with T+L Standard Operating Procedures.
- Promote a professional atmosphere for our guests, Sales & Marketing staff.
- Assign tours to Sales Agents and provide information to Sales & Marketing department as necessary. (15% time)
Responsibilities
- Greet and qualify touring guests. Collect and validate all guest information. Assign tours to Sales Agents and provide information to Sales & Marketing department as necessary. (15% time)
- File and secure all documents per procedures. Maintain Property Owner Information per PII and PCI standards (5% time)
- Prepare Timeshare Sales Contracts for Sales Department and Property Owners. Assist Administrative Supervisor in support of Sales Staff. Preparation and maintenance of legal documents. (20% time)
- Assist Supervisor to provide additional administrative support to internal departments to include Sales, Marketing, HR, and Resort teams (10% time)
- Performs other duties as needed
- Coordinator is accountable to meet WCF Scorecard metrics, Accounting Deliverables, maintain Cost of Sales, Product Yield Management, and ensure adherence to T+L Standard Operating Procedures to secure the company's assets.
Requirements
- Computer Skills Required
- No Travel required
Skills
- Proficient in Microsoft Word, Proficient in Microsoft Outlook, Proficient in Microsoft Excel
- One year of general office experience
- One year of customer service experience
- Job Experience
- Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
- Level of decision making authority:
- Coordinator may be required to make limited operational decisions when resolving owner issues or objections.
- Level of autonomy:
- Impact of incumbent's decisions on the organization:
- Supervisory Responsibility:
- Scope/Financial Responsibility:
- How You'll Be Rewarded:
Benefits
- We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us.
- Certain benefits may be available to associates working fewer hours where required by applicable law.
- Travel + Leisure Co. benefits include:
- Flexible spending accounts
- Life and accident coverage
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
Company info
- We Put the World on Vacation
- Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.
- Our dedicated associates help the company achieve its mission to put the world on vacation.
- Innovation and growth keep our work interesting and fun.
- Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
- Essential Job Responsibilities
This listing is sourced directly from Wynd's careers page and normalized into a canonical job model.