American Airlines
Manager, IT Infrastructure
Phoenix, Maricopa County · Mid
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About the role
- Intro Are you ready to explore a world of possibilities, both at work and during your time off?
- Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you.
- As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.
Responsibilities
- Conceive solutions, build consensus, and execute solutions
- Proactively recommends courses of action to maintain cost effectiveness and competitiveness; identifies opportunities and recommends solutions for improving service efficiency and effectiveness
- Proactively identifies troublesome trends as they develop; analyze/predicts trends and develop a long-range plan designed to resolve problems and prevent them from recurring
- Manages and leads adoption and migration of new and emerging technologies
- Works extended hours occassionally, based on the needs of the project and operational support
- Ability to lead teams, work cross-functionally, and build consensus on difficult issues, as well as demonstrated technical and business leadership
Requirements
- Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
- 7 years of related experience in environments designing, planning, and implementing solutions using the latest technology
- 5 years of leadership experience overseeing large technology projects from inception to implementation in an enterprise environment
- Participates in various IT projects intended to continually improve/upgrade the infrastructure, such as evaluation of new software and hardware required to meet a business need or to make a process more cost effective.
Nice to have
- Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
- 3+ years of experience working with external vendors, negotiating services, and monitoring delivery of those services
- Airline industry experience, including business process and supporting technology
- Skills, Licenses & Certifications
- Proficiency with managing multiple technically complex projects and implementations
- Experience working with Agile project management methodologies and tools
- Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment
- Thorough understanding of distributed systems architecture and exposure to multiple technical disciplines including:
Skills
- This position is responsible for effectively managing Infrastructure services provided to application teams within American Airlines IT.
Benefits
- On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well.
- And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
- Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
- Travel Perks: Ready to explore the world?
- Collaborates with Business and IT leadership to determine and communicate vision, direction, and work priorities, and drives progress towards technology target roadmaps
Company info
- Proven ability to build, cultivate, and promote strong relationships with internal customers at all levels of the organization, as well as with IT counterparts, business partners, and external groups
- From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines.
This listing is sourced directly from American Airlines's careers page and normalized into a canonical job model.