Mapbox
IT Administrator
Mapbox San Francisco
Sponsorship not specified$83k-$113kDetected 28 days ago
PythonNode.jsGitAWSGCPLinuxRESTCybersecurityIncident ResponseComplianceAgileJiraCommunicationProblem Solving
Stay score
odds of building a lasting career here
47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
5 transfer filings in the last year, covering 5 workers. Median labor-condition decision: 156 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- WHAT WE DO The IT team has the twin responsibilities of making the technology that every Mapboxer uses as effective and frictionless as possible while also optimizing the performance of our corporate technology stack.
- We do that by promoting secure, repeatable processes, supporting data wherever it lives, and delivering self-service solutions whenever possible.
- Please discuss your specific work location with your recruiter for more information.
Responsibilities
- Travel to our San Francisco office on a weekly basis to collaborate with cross-functional teams and support business needs.
- Own secure configuration, provisioning, and lifecycle management of identity and access across Okta, AWS, GitHub, Google Cloud, G Suite, and other systems of record - treating identity as the foundation of our security posture.
- Manage and secure our endpoint fleet (macOS/Windows/Linux) via MDM, including compliance baselines and automated deployment, so devices are secure and functional before a ticket is ever filed.
- Continuously mine ticket trends to identify what shouldn't be a ticket at all - building automation and self-service tooling that resolves issues before they reach the help desk, and partnering with the help desk team to keep escalations rare and well-documented.
- Support the smooth onboarding of new hires and manage the full employee IT lifecycle from a systems perspective (provisioning, access, deprovisioning).
- Partner with Security on audit readiness (SOC 2, access reviews) for the systems you own.
- Experience in a fast-paced IT organization that prioritizes security, automation, and system reliability, working closely alongside a dedicated support/help desk function.
- Fertility & Family Building: Inclusive fertility support. Grow your family on your terms.
- While Mapbox deeply values team support and interaction, most forms of team communication will not be in real time.
Requirements
- Experience with our IT tools and platforms of choice, including macOS, Windows 11, different Linux distros, Okta SAML, GitHub, Slack, Google G Suite, Jamf, Zoom, Jira, and Confluence.
- In this role, you can expect to:
Nice to have
- Comfortable working in spoken and written English.
- Knowledge of Japanese is a plus.
- Experience automating with scripting languages like bash.
- Knowledge of Node.js or Python is a plus.
Skills
- Mapbox is the leading real-time location platform for a new generation of location-aware businesses.
- More than 4 million registered developers have chosen Mapbox because of the platform's flexibility, security and privacy compliance.
Compensation
- Our annual base compensation for this role ranges from $83,300 - $112,700 for most US locations and 5% to 10% higher for US locations with a higher cost of labor.
Benefits
- We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.
- We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.
- Comprehensive Healthcare: Private medical coverage for you and your dependents.
- Family-First Support: Generous maternity and paternity leave policies to support your growing family.
- Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth.
- Balance & Brainpower: Mental health support for you and your dependents.
Company info
- The IT team has the twin responsibilities of making the technology that every Mapboxer uses as effective and frictionless as possible while also optimizing the performance of our corporate technology stack.
- Everyone at Mapbox is a customer, a stakeholder, and a partner, often all at the same time.
- IT has a diverse range of functions, including incident response, laptop support, office networking, audio/visual administration, SaaS application integration, new hire orientation, and end-user training.
- This role focuses on the systems and identity infrastructure that make that support possible, working alongside our dedicated help desk team who own the front line.
- The ability to thrive as a regional operator as part of a geographically diverse, fully remote team.
Visa & Work Authorization
- Mapbox participates in E-Verify to confirm employee work authorization.
This listing is sourced directly from Mapbox's careers page and normalized into a canonical job model.