Gusto
Legal Operations Manager
Denver, CO;San Francisco, CA · Full-time
Sponsorship not specified$133k-$160kDetected 1 day ago
OKRsForecastingBudgetingProcurementLeadershipCommunicationProblem Solving
About the role
- We are seeking a hands-on Legal Operations Manager to join the Legal & Compliance team.
- We are passionate about using groundbreaking technology and excellent service to elevate the experience of small business owners and their employees.
- Each team member is a true owner and makes a tremendous impact every day.
Responsibilities
- Drive the Legal & Compliance team's operational strategy, understand operational challenges, identify opportunities to improve systems and workflows
- Maintain and optimize a best in class AI driven tech stack. Partner cross functionally with AI and Contract Operations to identify technologies, negotiate with vendors, and drive implementation.
- Partner closely with Finance and Legal leadership to manage budget, forecasting, accruals, and track spend
- Working closely with leadership, own planning cycles, OKRs, and data reporting and metrics
- Manage outside counsel relationships, including new engagements, billing guidelines invoicing, and e-billing. Drive outside counsel management strategy with a focus on cost discipline and operational accountability
- Run the day-to-day operations of the Legal & Compliance team, driving efficiencies that enable the team to perform its best work. (e.g. manage vendors, attorney memberships, internal practice guidelines, expenses, team meetings)
- With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
Requirements
- 5+ years of legal operations experience at a high-growth technology company
- Hands on expertise with legal tooling-selection, implementation, and day-to-day operation (CLM, e-billing, matter management, procurement systems)
- Experience implementing AI and technology within legal operations
- Hands-on experience with AI-assisted legal tools and a fluency (or path to fluency) in agentic / automated legal workflows (e.g. Claude CoWork)
- Experience engaging and managing outside counsel, legal spend, budgeting, and program management
- Exceptional communication skills and the ability to influence stakeholders across Legal, Finance, IT, Security, and Procurement
- Experience at a SaaS or otherwise high-velocity technology company
Skills
- Represent Gusto within the Legal Operations community, staying current on emerging technologies and best practices.
Compensation
- All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success.
Benefits
- We handle the hard stuff - payroll, health insurance, 401(k)s, and HR - so owners can focus on their craft and their customers.
- All full-time employees receive competitive base pay, benefits, and equity (RSUs) - because everyone who helps build Gusto should share in its success.
- Learn more about our Total Rewards philosophy.
- Build and maintain knowledge management platforms and learning and development programs that keep the team current and operating effectively.
Company info
- Gusto's Legal & Compliance team partners with product teams to enable innovation, facilitate responsible company growth, accelerate the Gusto roadmap, and provide compliant products to our customers, through solution-focused counsel on legal and business risks.
- Here's what you'll do day-to-day:
- Here's what you'll need for this role:
This listing is sourced directly from Gusto's careers page and normalized into a canonical job model.