Valence
Associate, RevOps
New York, New York
Sponsorship not specifiedDetected 21 days ago
Machine LearningNLPLLMsHubSpotSalesforceCRMPipeline ManagementOutbound SalesExcelLeadershipCommunicationMentoring
About the role
- One half of the job is operator: designing the processes, reporting, and clean systems that let marketing, sales, and CS run fast.
- There's no rigid roadmap here - just ambitious goals and the freedom to shape how we achieve them.
Responsibilities
- Build the revenue engine.
- Design and implement scalable processes to improve funnel conversion, objection handling, and pipeline management across marketing, sales, and CS.
- Own declarative config and reporting in Salesforce and HubSpot (objects, fields, flows, page layouts, approval processes), and keep the broader stack clean, integrated, and efficient.
- Orchestrate AI personalization. Build and maintain AI-powered workflows for outbound, event engagement, CS expansion signals, and pipeline hygiene - within brand and voice guardrails.
- Run enrichment in Clay. Design canvases for enrichment, ICP/fit scoring, and dedupe. Own provider waterfall logic, and ensure clean inputs and outputs across Salesforce, HubSpot, and the warehouse.
- Automate the platform. Build and operate non-Salesforce automations for routing, task creation, and signal-driven plays, with robust error handling, retries, and alerting - and help automate workflows across the company as we scale.
- Analyze and report. Monitor key metrics, build clear reports, and surface actionable insights that drive decisions across GTM.
- Drive demand gen and attribution. Partner with marketing on our event-based strategy by enriching, qualifying, and organizing lists of prospects and buyer signals.
- Keep it reliable and documented. Keep automations current as systems evolve, and maintain runbooks so your builds are easy to share and onboard against.
- Shape the function. Be a thought partner to the Head of RevOps as the role evolves in the age of AI.
Requirements
- 3+ years in RevOps, GTM/sales engineering, investment banking, or a similarly demanding analytical environment
- Strong analytical skills, with proficiency in Excel/Google Sheets
- Working knowledge of CRM and marketing automation platforms (Salesforce and/or HubSpot)
Nice to have
- Built marketing/sales attribution models or multi-touch reporting from raw data
- Operated in a dual-CRM environment (Salesforce ↔ HubSpot), including sync, dedupe, and field-mapping
- Deep experience with Clay or comparable enrichment tooling (provider waterfalls, complex canvases)
- Familiarity with Gong or other conversation-intelligence tools as a data source
- Early or founding RevOps hire experience - you've stood up the function, not just maintained one
- Production experience with n8n, Zapier, or similar orchestration platforms
- Ownership & Rapid Growth
- Outsized missions from day one, with direct responsibility for company-defining projects
Skills
- using Claude Code, Clay, n8n, and adjacent tools to turn raw GTM data into personalized, scalable pipeline.
- The other half is builder: using Claude Code, Clay, n8n, and adjacent tools to turn raw GTM data into personalized, scalable pipeline.
Compensation
- Competitive salary including base + bonuses
Benefits
- Comprehensive health coverage (medical, dental, vision) from day one
- Generous PTO, company-wide R&R shutdowns, and paid parental leave
- Retirement plan support for US and global employees
Company info
- About Valence
- We're the only company pioneering leadership coaching for large enterprises in an AI-first way.
- Our mission is to transform how the world's biggest companies approach learning and development, helping teams work better together through AI-powered personalization that adapts to individual goals and organizational culture using the latest advances in machine learning and natural language processing.
- intensity to win, growth without limits, and a team that solves hard problems and celebrates big wins together
- Learn more about us and meet our team here https://www.youtube.com/watch?v=VGYZ59n_x-c
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