Brightside

Principal AI Architect

Remote (United States) · Principal

Sponsorship not specifiedDetected 22 days ago

PostgreSQLMySQLRedisDynamoDBAWSWebSocketsLLMsRAGAI OrchestrationA/B TestingCRMManual TestingResearchLeadershipMentoring

About the role

We are looking for a Principal AI Architect to own the design and build of Brightside's AI agent platform.
This is a senior, hands-on role and you will work directly alongside the CTO and engineering team to architect and ship production systems, not design from a distance.

You will design it and help build it.
Real-Time Agent Architecture Design and own the multi-agent orchestration layer - session supervisor, domain clusters, escalation arbiter, and conversation manager Define agent routing logic, context sharing, tool use, and latency budgets across 18+ agents
structured agent prompt standards, runtime domain knowledge injection, and conditional output formatting across delivery surfaces Build and own the eval harness - schema validation, behavioral regression testing, latency profiling Design the domain knowledge base structure across the full financial use case library - 8 domains, 49 use case types
Data Architecture & CRM Integration Own the data model underlying the AI platform:

To improve the financial health of working families.
Brightside is an employee benefit with a brand-new approach to personal finance.
Our goal is to make it easier for our clients to understand their options to obtain long-term financial health and gain peace of mind when it comes to financial matters.

For our clients - our mission is clear.
We offer unique solutions to help with anything related to finances, emotions and behaviors that can impact our clients.
You will have the opportunity to see a growing start-up from the inside out and see how passionate our employees are about the work we do and the outcomes we are creating for others.

This listing is sourced directly from Brightside's careers page and normalized into a canonical job model.