Zócalo Health
Market Growth Manager (Merced)
Merced, California · Full-time
Work authorization required$90k-$110kDetected 69 days ago
Business DevelopmentLeadershipCommunicationProblem SolvingMentoringOrganizational Skills
About the role
- This position reports to the Regional General Manager.
Responsibilities
- Own the end-to-end partner pipeline: prospect → committed → active → producing
- Identify, prioritize, and activate high-value partners aligned with market opportunity and organizational growth strategy
- Build sustainable referral pipelines that drive measurable enrollment growth and long-term market presence
- Partner Development & Relationship Management
- Build and maintain strong relationships with key stakeholders, referral partners, and community leaders
- Develop clear, actionable referral pathways that translate partnerships into consistent, high-quality referral pipelines
- Maintain ongoing partner engagement, communication, and performance accountability
- Identify underperforming partnerships and implement strategies to improve referral and enrollment outcomes
- Ensure partners understand how to work effectively with Member Acquisition Specialists to support referral conversion and member enrollment
- Define where, when, and why Member Acquisition Specialists should be deployed across partner sites and community settings
Requirements
- Proven success operating in performance-driven environments with accountability for referral growth, pipeline performance, or enrollment outcomes
- Strong strategic thinking and problem-solving capabilities with the ability to translate market insights into actionable growth strategies
- Experience working cross-functionally to improve conversion, enrollment, or operational outcomes
- 5+ years of experience in healthcare partnerships, business development, outreach, growth, field sales, or network expansion roles
- Experience developing and managing high-performing referral networks, community partnerships, or territory growth strategies
- Strong relationship-building, communication, and influencing skills
- Highly data-driven, with experience using metrics, dashboards, and pipeline reporting to inform decisions and improve performance
- Deep understanding of the Southern California healthcare landscape, including referral ecosystems, community organizations, providers, and health plan dynamics
- Comfortable operating both strategically and hands-on in field-based environments
- Highly organized, self-directed, and able to thrive in fast-paced, evolving environments
- Reliable transportation and willingness to travel extensively throughout assigned territory
Nice to have
- Experience with ECM, CalAIM, Medicaid, or community-based care models
Compensation
- Compensation: $110,000
Benefits
- at Zócalo Health
- Develop and execute territory-level outreach and partnership growth strategies across providers, health plans, community organizations, shelters, schools, clinics, and other referral sources
- Expand referral networks and increase awareness of Zócalo Health services throughout assigned territories
- Serve as a trusted representative of Zócalo Health within healthcare and community ecosystems
Company info
- Zócalo Health is a tech-enabled, community-oriented primary care organization serving people who have historically been underserved by the one-size-fits-all healthcare system.
- We partner with health plans, providers, and community organizations to deliver culturally competent primary care, behavioral health, and social care.
- Our model is built for populations with high medical and social complexity, where fragmented care drives poor outcomes and unnecessary cost.
- Founded in 2021, Zócalo Health is backed by leading healthcare and mission-aligned investors and is scaling rapidly across states and populations.
- We are building a durable care platform designed to perform in constrained healthcare environments and to lead the shift toward accountable, value-based care.
- The Market Growth Manager is responsible for driving territory growth through high-performing community partnerships, referral pipeline development, community-based enrollment strategy, and direct oversight of field-based member acquisition execution.
- Success in this role is measured by referral volume, partner productivity, enrollment growth, field conversion performance, and the ability to build sustainable community-based referral pipelines that consistently convert into enrolled Zócalo Health members.
- This role is responsible for ensuring field-based acquisition activity is aligned to partner productivity, referral quality, territory priorities, and enrollment goals.
- This is a highly accountable, performance-driven leadership role for individuals who are comfortable building relationships, managing pipelines, leading field-based teams, operating strategically in the community, and driving measurable growth outcomes.
- The Market Growth Manager directly oversees Member Acquisition Specialists at the community level and is responsible for ensuring their field activity, partner-site presence, and enrollment execution are aligned with territory growth strategy.
- Role Description
- The Market Growth Manager serves as the strategic growth lead for their territory, identifying high-value partners, developing referral pathways, strengthening partner engagement, and directing where Member Acquisition Specialists should be deployed to maximize enrollment opportunity and market growth.
- The Market Growth Manager works closely with Community Operations & Enrollment Managers to ensure frontline teams have the workflows, systems, training, and operational support needed to execute effectively and convert referral opportunities into enrolled members.
- The Market Growth Manager is accountable for the following core responsibilities:
- Partnership Pipeline & Territory Growth
- Identify new opportunities for market growth, expansion, and referral generation
- Align partnership strategy with Member Acquisition Specialist deployment to maximize referral conversion and enrollment outcomes
Visa & Work Authorization
- You must be authorized to work in the United States.
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This listing is sourced directly from Zócalo Health's careers page and normalized into a canonical job model.