Roblox
Senior Live Ops Producer
San Mateo, CA, United States · Senior · Full-time
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Green-card follow-through: 79%
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- We're looking for a Senior Live Ops Producer to run Roblox's shared moments from launch readiness through event close.
- You'll keep launches coordinated and respond quickly when players need a fix.
- This is a senior individual contributor role for someone with strong production craft and calm judgment under pressure.
Responsibilities
- You will own launch sequencing, the war room, in-flight operational calls, reward validation, and day-to-day communications with development partners.
- Build the production and readiness plan with studios and internal leads. Define delivery milestones, integration deadlines, test plans, and launch criteria, and feed dependencies into the program calendar.
- Make operational calls within agreed decision rights. Coordinate release timing, hotfixes, pauses, and recovery with engineering, and implement gameplay and economy changes with the designer.
- Coordinate winner validation with security, legal, and support for scarce rewards or competitions. Investigate failed or incorrect awards and coordinate fixes and player remediation.
- Resolve delivery blockers, route design decisions to the designer, and escalate technical issues to internal owners. Give developers timely information to plan around their own games and communities.
- Maintain launch checklists, incident procedures, and operational runbooks. Contribute findings and partner feedback to the Senior Program Manager's retrospectives and post-event playbooks.
- For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
- Build the production and readiness plan with studios and internal leads.
- Validate each release step before moving to the next, and record decisions and changes.
- Staff and lead the war room.
Requirements
- Coordinate rehearsals and required QA, performance, security, policy, localization, and support reviews.
- Working knowledge of progression, virtual economies, and reward pipelines, with experience validating eligibility and award delivery.
- Fluency with event telemetry and player feedback, and the ability to turn operational signals into clear priorities.
Nice to have
- Familiarity with Roblox development workflows, avatar items, and its player and creator communities (preferred).
- Experience producing live broadcasts, in-game performances, or creator- and influencer-led programming (preferred).
- Experience with competitive events, winner validation, or exploit response (preferred).
Compensation
- $141,990 - $178,850 USD
Benefits
- Establish monitoring, coverage, incident priorities, and escalation paths for the full live window.
- Monitor event health, reward delivery, player reports, and sentiment with Data Science, support, and community teams.
Company info
- The Role We're looking for a Senior Live Ops Producer to run Roblox's shared moments from launch readiness through event close.
Visa & Work Authorization
- For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.
This listing is sourced directly from Roblox's careers page and normalized into a canonical job model.