Alignment Healthcare

Alignment Healthcare

Remote Quality Retention Specialist (

Davidson , NC · Junior

Sponsorship not specified$39k-$58kDetected 115 days ago
Outbound SalesProcess ImprovementRecruitingCustomer SupportLeadershipCommunicationCollaborationProblem SolvingTime Management

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

5 transfer filings in the last year, covering 5 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail.
  • We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve.
  • Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them.

Responsibilities

  • Provides outbound support for PCP/IPA terminations.
  • Supports other projects and duties as assigned.
  • The Quality Retention Specialist supports our members in their disenrollment requests and related quality assurance.

Requirements

  • 1+ year experience with Medi-Cal, Commercial, and Medicare Managed Care Plans and/or Sales, Customer Service, or Membership and Eligibility.
  • Ability to communicate positively, professionally and effectively with others
  • Mathematical Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
  • Reasoning Skills: Ability to apply common sense understanding to carry out detailed, but un-involved written or oral instructions.
  • Shares best practices and participating in team meetings or training as required.
  • Responsible for real-time documentation and timely wrap-up to support outcomes reporting in all systems/applications as required
  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

Nice to have

  • High School Diploma or GED.
  • Bilingual in one of the following Spanish, Vietnamese, Mandarin, Cantonese, or Korean
  • Preferred: Bilingual in one of the following Spanish, Vietnamese, Mandarin, Cantonese, or Korean

Skills

  • Solid knowledge and understanding of the Medicare Managed Care Manual Chapter 2
  • Medicare Advantage Enrollment and Disenrollment and Medicare Communications and Marketing Guidelines.
  • Ability to troubleshoot/problem solve.
  • Ability to write routine reports and correspondence.
  • Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
  • Ability to apply common sense understanding to carry out detailed, but un-involved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.
  • Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
  • Required:
  • Language
  • Mathematical
  • Reasoning

Compensation

  • $38,569.00 - $57,853.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.

Benefits

  • In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community.
  • 1+ year of healthcare experience.
  • Specific vision abilities required by this job include close vision and the ability to adjust focus.

Company info

  • It takes an entire team of passionate and caring people, united in our mission to put the senior first.
  • Ability to speak effectively before groups of customers or employees of the organization. - Mathematical Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
  • Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company.
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This listing is sourced directly from Alignment Healthcare's careers page and normalized into a canonical job model.