ShipMonk
Operations Manager
Pittston, Pennsylvania, United States
Sponsorship not specified$50k-$200kDetected 57 days ago
LogisticsProcess Improvement
About the role
- We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more.
- Our dedicated teams are on-site at every fulfillment center, ready to jump into action. ● Transparent Pricing: We believe in honest, long-term partnerships.
- ShipMonk is an equal opportunity employer.
Responsibilities
- Create and maintain a safe work environment for all Associates and Leaders
- Operations Managers will lead and develop a team of 3-7 front-line Supervisors and 50-200+ hourly associates
- Mentor, train, and develop teammates for career progression, performance improvement, and recognition purposes
- Operations Managers create, communicate and maintain quality control policies and continuous improvement initiatives across the team(s), shifts, and fulfillment centers
- Proactively identify and lead process improvement initiatives geared towards Safety, Quality, and Productivity
- Build and deliver productivity plans by reviewing forecasts, determining productivity requirements, and partnering with other Operations Managers to balance labor on a daily and weekly basis
- Partner with other managers to share best practices across shifts and the network
- We provide hands-on, "mom and pop" support with a global reach.
Requirements
- 2-3 years previous supervisory experience required, preferable within e-commerce, warehousing/distribution industries
- Demonstrated ability to exceed target goals and objectives including examples of SLA accomplishments
Nice to have
- Bachelor's degree highly preferred
- 1-2 years management experience preferred (refers to salaried and degreed direct-reports, or equivalent)
Compensation
- We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
- Our Core Values
- Our values are the heart of our culture.
- We're looking for individuals who embody these principles every day.
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This listing is sourced directly from ShipMonk's careers page and normalized into a canonical job model.