Integritymarketing

Integritymarketing

Operations Support Representative

Harrisburg, PA · Contract

Sponsorship not specifiedDetected 13 days ago
ExcelCustomer SupportCommunicationMicrosoft Office

About the role

  • Provides customer service to agents via phone, email and in person as necessary.
  • Follows up on Service Requests (SRs) as needed to track and handle agent issues.
  • Communicates with carriers to resolve agent issues.

Responsibilities

  • Assumes responsibility for agent support.
  • Assists with additional agent support as necessary.
  • Operations Support Representative
  • Responsible for customer service particularly regarding backend customer support.
  • We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily.

Requirements

  • Beginner-level working knowledge of Microsoft Excel.
  • One year experience with Microsoft Office, specifically Excel.
  • Ability to multitask.
  • Positive attitude, ability to take directions, and ability to work well with others.

Skills

  • Primary Skills & Requirements:
  • Good communication skills, especially over the phone.
  • Good computer and typing skills.
  • Good customer service skills.

Compensation

  • Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Benefits

  • Ritter Insurance Marketing is an independent marketing organization supporting independent insurance agents in the senior health and life insurance market.
  • to help people protect their life, health and wealth so they can prepare for the good days ahead.

Company info

  • Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career.

This listing is sourced directly from Integritymarketing's careers page and normalized into a canonical job model.