Integritymarketing
Operations Support Representative
Harrisburg, PA · Contract
Sponsorship not specifiedDetected 13 days ago
ExcelCustomer SupportCommunicationMicrosoft Office
About the role
- Provides customer service to agents via phone, email and in person as necessary.
- Follows up on Service Requests (SRs) as needed to track and handle agent issues.
- Communicates with carriers to resolve agent issues.
Responsibilities
- Assumes responsibility for agent support.
- Assists with additional agent support as necessary.
- Operations Support Representative
- Responsible for customer service particularly regarding backend customer support.
- We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily.
Requirements
- Beginner-level working knowledge of Microsoft Excel.
- One year experience with Microsoft Office, specifically Excel.
- Ability to multitask.
- Positive attitude, ability to take directions, and ability to work well with others.
Skills
- Primary Skills & Requirements:
- Good communication skills, especially over the phone.
- Good computer and typing skills.
- Good customer service skills.
Compensation
- Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Benefits
- Ritter Insurance Marketing is an independent marketing organization supporting independent insurance agents in the senior health and life insurance market.
- to help people protect their life, health and wealth so they can prepare for the good days ahead.
Company info
- Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career.
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This listing is sourced directly from Integritymarketing's careers page and normalized into a canonical job model.