Cedar Point Health
Front Desk Receptionist (Montrose)
Montrose, Colorado, United States · Full-time
Sponsorship not specifiedDetected 8 hours ago
Customer Support
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odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- If you are looking for a place where teamwork is a priority and every patient counts, this might be the spot for you.
- Cedar Point Health is built around the idea of taking care of people.
- Whether it's our patients or our staff, putting people first is our top priority.
Responsibilities
- Collects and manages mail delivered to front desk.
- Schedules appointments for patients, makes reminders calls one business day before appointments, and maintains the schedule (e.g. cancellations or additions) to ensure accuracy.
- Performs other duties as assigned.
Requirements
- Knowledge of computerized scheduling systems.
- Knowledge of customer service principles and techniques.
- Knowledge of basic math and modern office procedures.
- Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.
- Ability to communicate calmly and clearly with patients about appointments in all circumstances including when they are ill or have an emergency.
- Ability to analyze situations and respond appropriately.
- Explains financial requirements to the patients or responsible parties, collects copays as required and posts copays and payments on account balances.
Benefits
- Medical Translation Spanish Certification (CHI or CMI) is valued and considered for additional compensation.
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This listing is sourced directly from Cedar Point Health's careers page and normalized into a canonical job model.