avidbots
Field Service Technician
Canada
Sponsorship not specifiedDetected 11 days ago
LinuxRobotics
About the role
- We are looking for an enthusiastic, talented Field Service Technician.
- Our ideal candidate loves to solve electrical and mechanical issues and understand how different pieces of our robots are put together.
- You thrive in a fast-moving & dynamic environment and enjoy working independently while being part of a larger customer care team.
Responsibilities
- Create and maintain accurate records within internal systems
- Support robot operations remotely with our web-based monitoring software.
- Neo is widely deployed and trusted by the world's leading facilities and building services companies.
- Headquartered in Kitchener, ON, Canada, Avidbots is a 100% vertically integrated technology company that offers comprehensive service and support to customers on five continents.
Requirements
- Solve problems as issues arise, working with all required teams in order to resolve effectively every time
- Diploma, degree, or 2-5 years of experience in an associated field such as electronics, mechanics or robotics.
- Ability to troubleshoot, test, repair and service technical equipment.
- Willingness and ability to travel anywhere in North America.
Nice to have
- Experience working with electronics or electro-mechanical devices.
- Experience servicing floor cleaning equipment.
- Experience working with computers and software tools (Linux experience ideal).
- Experience towing small to medium trailers.
Skills
- Key skills and experience
Benefits
- Its first product to deliver on this vision is Neo - a self-driving floor scrubber.
Company info
- The Field Service Technician will be critical to our customers' success and will have a tremendous impact on the future growth of Avidbots in North America.
- Present training materials to customers and teach them to use all aspects of the robot.
- Build positive relationships with customers in person and communicate well through email, and phone conversations.
- Driven individual, passionate about robotics, self-starter and works well as part of a small support team.
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This listing is sourced directly from avidbots's careers page and normalized into a canonical job model.