Vonage
ServiceNow Alliance Partner Manager - North America
San Francisco, CA
Sponsorship not specified$130k-$155kDetected 19 days ago
SalesVoIPCommunication
About the role
- Our Sales team is high-energy, customer-focused, and relentlessly innovative - committed to delivering cutting-edge UCaaS, CCaaS, and AI-powered solutions.
- Why this role matters: The ServiceNow Alliances team is a key growth engine for Vonage-driving pipeline and revenue by aligning our business with ServiceNow and its extended ecosystem.
Responsibilities
- Drive ServiceNow Business Segment referral business
- Build, nurture, and manage relationships with ServiceNow Business teams
- Own executive alignment and sales engagement - position Vonage as ServiceNow's top communication partner
- Plan and lead joint field events with ServiceNow (both partner-facing and customer-facing)
- Collaborate cross-functionally within Vonage to maintain momentum on partner strategy and joint outcomes Coordinate and run interlocks, milestone tracking, and strategy sessions with partners and internal stakeholders.
- Drive execution of regional go-to-market strategies with ServiceNow and other alliance partners.
- Deliver internal training sessions to equip Sales, Product, Services, and Support teams on partner ecosystem updates.
- Manage technical and business escalations to maintain partner success and deal velocity.
- Execute against established revenue, activity, and relationship goals. Support ongoing optimization of alliance processes to enhance partner program impact.
- A relationship-driven professional who thrives in a partner-centric ecosystem
Nice to have
- ServiceNow experience preferred
- Prior experience or familiarity with the ServiceNow ecosystem is a must
- Prior direct sales experience is a huge plus a desire to succeed and a "get-it-done" attitude
- Experience within the ServiceNow ecosystem is a plus
Skills
- Join Vonage and help us innovate cloud communications for businesses worldwide!
- Vonage Sales Mission
Compensation
- US Pay Transparency reflects Base Pay.
Benefits
- Company Bonus or Commission Structure (depending on the role)
- Medical, Dental, and Vision Coverage Options
- Short-Term Disability (STD)
- Long-Term Disability (LTD)
- Maternity/Parental Leave
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA)
- Lifestyle Benefits
- Volunteer Time Off (VTO)
- How you'll benefit:
- Tuition Reimbursement - available for select positions; full details will be shared during the interview process
Company info
- Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
- Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
- Vonage is a global cloud communications leader.
- And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs.
- Ready to innovate?
- Then join us today.
- Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list.
- Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
This listing is sourced directly from Vonage's careers page and normalized into a canonical job model.