Air

Air

Lead Data Operations & Quality

Pittsburgh, Pennsylvania, United States · Mid · Full-time

No sponsorshipDetected 3 days ago
PythonSQLCybersecurityStakeholder ManagementResearchLeadershipCommunicationMentoring

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Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • We are seeking an exceptional and experienced Senior Content Operations team member, a role for someone who shares our passion and obsession with quality.
  • You will be a core member of our team dedicated to helping our clients replace time-consuming, manual processes to achieve informed, real-time decisions about government markets, competitors, and agency relationships.
  • The ideal candidate is a hands-on analyst with large dataset experience.

Responsibilities

  • You will support the Content Analyst Manager in overseeing two offshore teams across split shifts, ensuring the delivery of high-quality, fast-turn validation and QA.
  • This role involves assisting with day-to-day team management, workload prioritization, and performance support while maintaining high-confidence accuracy across every data point.
  • The Senior Team member you will manage and provide leadership for two offshore teams, overseeing daily workflow, assignments, prioritization, throughput, and SLA delivery.

Requirements

  • U.S. Citizenship is required
  • 3+ years of experience in content operations, data operations, research operations, data QA/validation, or similar roles supporting structured data workflows
  • Required Skills:
  • Proven ability to manage high-volume validation work with tight SLAs, competing priorities, and frequent context switching
  • Excellent written communication - able to document decisions with clear reasoning and auditable source support

Skills

  • 1-3+ years experience leading analysts or data QA teams (including offshore and/or shift-based coverage preferred)
  • SQL and Python experience
  • Experience working with structured datasets, logs, and validation outputs to identify root causes and reduce rework
  • Familiarity with data QA concepts (sampling methods, error categorization, trend tracking, and continuous improvement loops).
  • Demonstrated success in coaching teams, improving performance, and maintaining high-quality standards
  • Strong judgment and attention to detail when validating complex relationships and resolving ambiguous cases
  • Ability to prioritize, triage, and execute quickly while maintaining consistent quality
  • Strong stakeholder communication skills and the ability to coordinate across multiple workstreams
  • Comfortable operating in a "supporting leader" capacity and reporting outcomes, blockers, and risks upward
  • Current possession of a U.S. security clearance, or the ability to obtain one with our sponsorship
  • Experience in or exposure to the nuances of a startup or other entrepreneurial environment

Company info

  • Company Description
  • Air is the leader in Enterprise Readiness.
  • Our mission is to establish readiness as a real-time condition that is continuously achieved.
  • Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered.
  • Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers.
  • By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed.

Visa & Work Authorization

  • Current possession of a U.S. security clearance, or the ability to obtain one with our sponsorship

This listing is sourced directly from Air's careers page and normalized into a canonical job model.