Mercor
Client Services Lead, Healthcare
San Francisco · Senior
Sponsorship not specifiedDetected 24 days ago
ComplianceStakeholder ManagementAccount ManagementNegotiationProcurementHIPAAResearch
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odds of building a lasting career here
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Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- As a Client Services Lead, you will own Mercor's relationships with healthcare and life sciences clients - providers, payers, pharma, and health-tech companies - from first contact through long-term account growth. You'll sit at the intersection of client management, data strategy, contracting, and stakeholder alignment, ensuring healthcare clients get maximum value from Mercor's expert network and data products, while navigating the sector's unique regulatory and clinical requirements.
- This role is highly autonomous and intentionally scrappy: you'll be trusted to build the healthcare client function largely from scratch.
- As a Client Services Lead, you will own Mercor's relationships with healthcare and life sciences clients - providers, payers, pharma, and health-tech companies - from first contact through long-term account growth.
Responsibilities
- Lead client conversations end-to-end, from scoping through renewal and expansion
- Qualify client needs, define mutual value, and drive engagements to close
- Manage complex, multi-party relationships (clinical, compliance, technical teams) with clarity and credibility
- Start hands-on: build client lists, run outreach, draft docs, close deals yourself
Requirements
- Proven experience negotiating and closing contracts
- Track record managing high-stakes external stakeholders, including clinical and compliance functions
Nice to have
- Exposure to data-driven products, AI, or technical/clinical stakeholders
- Background working cross-functionally with legal and finance teams
Compensation
- Bi-annual performance bonus structure
Benefits
- Bi-annual performance bonus structure
- Generous equity grant vested over 4 years
- Up to $15k relocation bonus
- $10K housing bonus (if you live within 0.5 miles of our office)
- $1.5K monthly stipend for meals
- $200 monthly laundry reimbursement
- $200 monthly personal wellness reimbursement
- Health, Dental, Vision insurance
- you'll be trusted to build the healthcare client function largely from scratch.
- Build the Healthcare Client Function (0 → 1)
- Identify, engage, and onboard healthcare and life sciences clients and partners
Company info
- Mercor's mission is to organize human intelligence to power the AI economy.
- We're a leading AI data company, building the layer between human expertise and frontier models.
- Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models.
- Mercor's APEX benchmark family measures AI's real-world impact on professional work.
- Mercor Enterprise brings this same infrastructure to Fortune 500 companies:
- helping companies capture how their best people actually work, translating that expertise directly back into agents.
- Mercor is creating a new category of work where expertise powers AI advancement.
- Achieving this requires an ambitious, fast-paced and deeply committed team.
- You'll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society.
- Mercor is a profitable Series C company valued at $10 billion.
- We work in-person five days a week in our San Francisco, NYC, or London offices.
This listing is sourced directly from Mercor's careers page and normalized into a canonical job model.