Cassihome
People Operations Manager
New York City · Director
Sponsorship not specifiedDetected 102 days ago
RecruitingPerformance ManagementEmployee RelationsHRISOnboardingEmployment LawLeadershipCommunication
About the role
- This is for the person who wants to ensure every Cassi employee is taken care of, every process runs smoothly, and our talent infrastructure scales alongside the commercial growth
Responsibilities
- Own the offboarding process with equal care: exits, equipment returns, final pay coordination, and COBRA notices through the PEO
- Own the employee handbook and all people policies, updating them as we grow
- Maintain proper documentation and records
- Partner with leadership on performance management processes: review cycles, documentation, PIPs, and difficult conversations
Requirements
- 4-7 years of HR or People Operations experience, with meaningful time in a high-growth startup or fast-moving company
- Solid working knowledge of NYC and New York State employment law and compliance requirements
Skills
- High agency and strong communication skills
- Clear, warm communicator - you make HR feel approachable rather than bureaucratic
- Experience supporting a company through rapid headcount growth (10 → 50+ employees)
Compensation
- Administer our 401(k) plan - employee education, enrollment, and working with the plan provider on annual compliance
Benefits
- Design and run a best-in-class onboarding experience - from signed offer through Day 90 - covering systems access, equipment, benefits enrollment, and culture immersion
- PEO & Benefits Administration
- Serve as the primary internal interface with our PEO to coordinate payroll changes, new hires, terminations, leave of absences, and compliance filings
- Own benefits administration by answering employee questions, managing mid-year changes, and leading open enrollment each year
- Keep us current on applicable employment law including required postings, leave policies, pay transparency, and any changes that affect how we operate
Company info
- About Cassi & the Role
- Cassi is building the coordination system for property and home management - tasks, routines, calendaring, and team coordination.
- We're starting with the residential space and expanding into any environment where service and maintenance need to run like clockwork.
- We're Series A, growing fast, and hiring the team that will take us from hundreds of customers to thousands
Equal opportunity
- Cassi is an equal opportunity employer.
- We welcome applicants of all backgrounds and identities
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This listing is sourced directly from Cassihome's careers page and normalized into a canonical job model.