Green Thumb

Green Thumb

Assistant General Manager

New Castle, Pennsylvania, United States

Sponsorship not specifiedDetected 1 day ago
ComplianceHRISHIPAALeadershipCommunicationCritical ThinkingMentoring

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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • Green Thumb is proudly on a mission to promote well-being through the power of cannabis.
  • You will assist the General Manager in leading and managing activities related to customer experience, inventory operations, and team member development.
  • The Assistant General Manager role puts you on a fast-track to growth and is a developmental step to General Manager.

Responsibilities

  • Manage and oversee the execution of all dispensary operations to ensure compliance with security, inventory, and local and state regulations.
  • Oversee and manage quality product inventory, financial records, and Seed to Sale compliance.
  • Maintain appropriate cash management, handling protocols and daily reconciliation.
  • Manage effective order & expense management processes aligned with store budgets.
  • Coach and motivate Team Members to consistently deliver memorable, positive in-store customer experiences.
  • Lead by example and set the rhythm for effective "Leader on Duty" (LOD) shifts. Actively supervise team members, provide recognition, and redirect behaviors to fuel the customer journey.
  • Execute a seamless omni-channel customer experience and lead teams to deliver consistency across in-store, drive-thru, curbside & delivery.
  • Coach team members to deliver Loyalty goals, drive customer retention and repeat traffic.
  • Serve as a liaison to the local community and support community outreach events and initiatives.
  • In partnership with the General Manager, build and retain a high-performing team through selecting the best talent and effective onboarding, training, and development.

Requirements

  • Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
  • Must have reliable, responsible and dependable attendance.
  • Must be 21 years or older.
  • Must pass any and all required background checks.
  • Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws.
  • Ability to work outdoors in varying and sometimes adverse weather conditions
  • At least three years of managing teams in a retail setting, specifically with POS business operations
  • Must possess valid driver's license or state ID.
  • Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb

Nice to have

  • Cannabis experience preferred
  • Inventory control experience preferred

Skills

  • Must be proactive, with a strong work ethic, attention to detail, and strong communication and leadership skills.
  • Meet timelines consistently and be able to effectively work under pressure.
  • High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally.
  • Adapts and thrives in a demanding, fast-paced environment
  • Possesses a high level of critical thinking
  • Ability to resolve conflict, handle employee and customer complaints, and settle disputes
  • Additional Requirements
  • Converse and communicate with individuals and groups of people directly
  • Prepare patient and/customer orders by moving and placing products
  • Move inventory and materials weighing up to 30 pounds independently
  • Position self to move inventory and materials in storage areas
  • Patient and/or customer-facing environment

Company info

  • To promote well-being through the power of cannabis.
  • We're humble -We prefer quiet confidence and don't shout about our success.
  • We're hardworking -We put our heads down and get the job done.
  • We're grateful -Working in our industry is a privilege and an act of service.
  • We're transparent -Honest and open communication keeps us healthy as an organization.
  • We're collaborative -And believe good ideas can come from anywhere.
  • We have a growth mindset -One that's grounded in well-being.
  • At GTI we believe that our corporate community should be a reflection of the communities we serve.
  • We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought-not only because it is right, but because it makes us better.
  • Our mission-the right to wellness-informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement.
  • GTI is proud to be an equal opportunity workplace.
  • We can't wait to meet you.
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This listing is sourced directly from Green Thumb's careers page and normalized into a canonical job model.