RF-SMART

Product Manager - Growth

Jacksonville, Florida, United States

No sponsorshipDetected 7 days ago

JavaScriptReactHTMLCSSSQLA/B TestingGraphic DesignUX DesignResearchCommunicationCollaboration

About the role

As the Growth Product Manager, you are responsible for onboarding, activation, and retention of customers using RF-SMART Shipping & Transportation products.
This includes continued discovery and experimentation, improving the experience as new tools and product features become available, and proliferating understanding of what Quick Start does and can be to internal stakeholders.
Update our customer community on new features as they are released through release notes, product documentation, in-app guides, and other content mediums.

Research, implement and own instruments that support growth strategies at scale, including but not limited to: Pendo, surveys, closed/open beta, other analytics tools, and others as defined.

As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required.
Design customer experience experiments required for product led growth strategies including but not limited to: trial use of products, self-renew, self-upgrade, and retention.
Bachelor's degree or higher in a discipline focused on or relevant to UX such as marketing, graphic design, HCI, psychology, or computer science.

Strong skills with digital product adoption and analytics platforms.
Pendo experience strongly preferred.
Basic familiarity with tools and frameworks common in front-end application development such as JavaScript, HTML, CSS, React, etc. preferred.

Strong skills with digital product adoption and analytics platforms. Pendo experience strongly preferred.
Basic familiarity with databases and ability to write and understand simple SQL preferred.
Possess an innate ability to "think outside the box" and be creative to accomplish tasks.
Excellent written and verbal communication skills.
Education, Skills, and Experience:

Jacksonville, FL (Hybrid)
We exist to transform our customers and change lives
You'll be joining a company that has been transforming supply chains for over 40 years and is now investing heavily in the next generation of product-led growth.
As a Growth Product Manager, you'll work alongside a passionate team dedicated to making a difference-both for our customers and our employees.
If you're ready to take on a key role in a growing company, we'd love to hear from you.
Take ownership of the Quick Start offering, the technology guided implementation experience that meets RF-SMART Shipping customers where they are and helps usher them through their implementation on their terms as an alternative to the traditional managed implementation.

Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).

This listing is sourced directly from RF-SMART's careers page and normalized into a canonical job model.