Albany Med

Pre-Service Representative

1275 Broadway Albany, NY 12204

Sponsorship not specified$47k-$66kDetected 12 days ago

ComplianceCustomer SupportHIPAAPatient CareTime ManagementMicrosoft Office

About the role

Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose.
Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow.
Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role.
Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center.
Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties.

High School Diploma/G.E.D.. required
Ability to multi-task in a high patient volume unit.
Ability to learn and utilize resources.
Ability to review information and draw appropriate conclusions.
Good judgement and ability to problem solve
2-3 years office experience or one year of related experience in a medical practice - preferred
Experience using an electronic health record and Microsoft Office a plus.
Excellent customer service skills.
Strong time management skills.
escalate issues as needed.
Strong teamwork skills and work ethic.
Physical Demands
Standing - Occasionally
Walking - Occasionally

Utilize the electronic medical record to maintain patient records via registration process and scan functionality.
Prepares patient disability and out of work / school paperwork.

This listing is sourced directly from Albany Med's careers page and normalized into a canonical job model.