Kith
Customer Experience Associate
New York, NY · Part-time
Sponsorship not specifiedDetected 27 days ago
Inventory ManagementCustomer SupportCommunicationTime Management
About the role
- The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience.
- They specialize in all areas of the store's operations to ensure they can provide best-in-class service to all customers and clients.
- The Customer Experience Associate wears multiple hats and is the ultimate team player.
Responsibilities
- Support the Client Advisors to ensure clients are receiving genuine and efficient service both during and after their store experience.
- Partner with the Management team to execute action plans in the most efficient way possible.
- Support sales floor replenishment, stockroom organization and the upkeep of visual standards, before, after and during the store's hours of operations.
- Partner with Management and Visual teams to maintain a visually appealing sales floor and ensure the brand's visual standards are always met.
- Whether it is greeting customers, being an efficient cashier, or supporting the operations & visuals teams, they are ready to support the business' needs across all departments.
Requirements
- Efficiently aid in the execution of any cycle counts, physical inventories or other inventory management task(s) as required by the business.
Nice to have
- 1+ year(s) experience in a retail sales position.
- 1+ year(s) in customer service roles, preferred but not required.
- 1+ year(s) in apparel, footwear, or luxury goods, preferred but not required.
Skills
- Efficient time management skills.
- Standing and walking for prolonged periods of time.
- Ability to lift and move 25lbs.
- Ability to stand and walk for prolonged periods of time.
Compensation
- Compensation: $18.00-$20.00/hr + Commission(s)*
Company info
- Established in 2011 in New York City, Kith is a lifestyle brand and specialty retailer that offers seasonal collections of men's, women's and children's apparel, accessories and footwear through a distinct lens of personal storytelling.
- Kith embodies a multi-faceted lifestyle, with uncompromising detail to fabrication and design.
- Led by Founder, CEO and Creative Director Ronnie Fieg, the brand is known globally for evoking nostalgia from a dynamic point of view, and working closely with a carefully selected set of best-in-class collaborators.
- Kith operates 16 standalone boutiques around the world, and 3 shop-in-shops.
- Kith Treats, conceived from Fieg's childhood love for cereal, operates in 10 locations, as well as Sadelle's at Kith restaurants in Paris, Miami Design District, Toronto and Seoul.
- The Kinnect Foundation, a non-profit established and operated by Kith, is a non-profit devoted to creating positive change through education, community and social impact.
- Kith is an equal employment opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
- All career opportunities offered by Kith are fully on site, and if contacted, all email communication will come from a kith.com or kithnyc.com email address.
- Please note that any correspondence from an alternative email domain, or offering any work type other than full on-site, is fraudulent.
- Greet, assist, and provide best-in-class customer service to all Kith customers.
This listing is sourced directly from Kith's careers page and normalized into a canonical job model.