guidewaycare
Clinical Operations Manager
Remote, Alabama, United States
No sponsorship$10k-$80kDetected 20 days ago
ComplianceCustomer SuccessHIPAAEHR/EMRPatient CareLeadershipCommunicationCollaboration
About the role
- The Clinical Operations Manager will oversee the entire Remote RN Triage service line, ensuring high-quality patient care, operational efficiency, and team effectiveness.
- This role involves managing a team of remote registered nurses who provide triage services to patients, coordinating care, and guiding clinical decisions.
- Ensure the service line meets organizational goals for patient care, quality, and operational efficiency.
Responsibilities
- Develop and maintain policies, protocols, and procedures to guide the triage process and ensure consistency in patient care.
- Implement quality improvement initiatives to enhance patient outcomes and service efficiency.
- Oversee the development and execution of training programs to maintain high standards of clinical competence.
- Develop strategies to streamline care coordination and improve patient satisfaction.
- Manage the day-to-day operations of the service line, including scheduling, workload distribution, and technology utilization.
- Able to house company equipment needed to perform job
Requirements
- Required Skills/Abilities
- Bachelor of Science in Nursing (BSN) required
- Minimum of 5 years of clinical nursing experience
- Previous experience in leadership or management role overseeing clinical staff.
- Oncology Experience Required
- Ability to hear in normal range and wear a headset / earpiece
Skills
- Excellent communication and interpersonal skills.
- Proficiency in using telehealth platforms and electronic health records (EHR) systems.
- In-depth knowledge of healthcare regulations and telehealth best practices.
- Supervisory Responsibilities: 100%
Compensation
- The salary range for this position is $80,000 - $100,00 annually.
- An individual's salary is based on multiple factors including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations.
Benefits
- Benefits package including:
- Flexible Spending Account (FSA),
- Company paid short- and long-term disability,
- and other voluntary benefit programs for employees and their eligible dependents.
- 401(k) retirement plan with a company match
- Medical Insurance
- Vision Insurance
- Ensure effective communication and coordination between the triage team, customer success team, and healthcare providers.
Company info
- About Guideway Care*
- Guideway Care is The Patient Activation Company™.
- We don't just "engage" patients; we activate them.
- By utilizing our proprietary Motivational Patient Guidance (MPG) model and AI-powered technology, we resolve the practical and psychological barriers that prevent patients from taking their "next right action."™
- Any other duties necessary to drive our values, fulfill our mission, and abide by our company values.
Equal opportunity
- As an Equal Opportunity Employer, we support and value diversity, dignity, and respect in our work environment, and are committed to creating an inclusive environment in which everyone can thrive.
Visa & Work Authorization
- Guideway Care does not offer Immigration or work visa sponsorship
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This listing is sourced directly from guidewaycare's careers page and normalized into a canonical job model.