Upbound - Job Posting

Upbound - Job Posting

Senior Software Engineer [REMOTE]

Dallas, Texas, United States · Senior

Sponsorship not specifiedDetected 134 days ago
Distributed SystemsCloud PlatformsKubernetesPrometheusGrafanaAgentic AIIncident ResponseCommunicationCollaboration

About the role

  • We're a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we've raised $69M to date.

Responsibilities

  • Actively build and operate Upbound Spaces in production, troubleshooting and resolving issues across multi-tenant SaaS environments, as well as contributing to Upbound's open-source projects, including Crossplane.
  • Communicate through thoughtful and thorough design documents for new initiatives and detailed post-incident reviews that drive system improvements.
  • Support the full project lifecycle for highly scalable and reliable services running in a cloud environment - discovery, analysis, architecture, design, review, documentation, building, migration, automation, deployment, production-readiness, and ongoing operational support.
  • Write and maintain Go code that interfaces with the Kubernetes API, such as operators, controllers, add-ons, etc., with a focus on observability, debuggability, and operational excellence.
  • Deploy, manage, and troubleshoot our Kubernetes services in production, using metrics, logs, and traces to identify and resolve issues quickly.
  • Author documentation, user guides, runbooks, and blog posts to support and promote new features that you release.
  • Support the software release cycle for Spaces self-hosted distributions, including diagnosing issues in customer-managed deployments.
  • Participate in on-call rotation to support Upbound Cloud, responding to incidents and driving them to resolution.
  • Have experience building and operating controllers that interact with the Kubernetes API server, including troubleshooting reconciliation loops, managing API rate limits, and optimizing controller performance.
  • Demonstrate excellence in your work, constantly trying to improve your skills and the operational posture of the systems you build.

Skills

  • Upbound is redefining how modern infrastructure is built for the Agentic AI Era.
  • Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide.
  • Learn more at upbound.io.

Benefits

  • Build and maintain operational tooling for debugging customer environments, analyzing control plane health, and automating incident response.

Company info

  • Take ownership of building features in high demand by Upbound's customers and deliver new functionality that will delight and amaze our users.
  • Are comfortable working directly with customers to understand, reproduce, and resolve complex technical issues in their environments.
  • Have empathy for customers and keep them in mind as you build solutions, understanding that reliability and debuggability are features.
  • Realize the importance of clear communication and effective collaboration to work as a team, deliver great results, and support customers through technical challenges.
  • Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries.
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