Duck Creek Technologies

Duck Creek Technologies

Customer Success Engineer (Upgrades)

Columbia, SC

Sponsorship not specifiedDetected 2 days ago
JavaScriptJavaC#PowerShellAngular.NETSQLAzureCI/CDDevOpsAPI DevelopmentCustomer SuccessLeadershipCollaborationProperty & Casualty

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Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • Duck Creek Technologies LLC has multiple openings for the position of Customer Success Engineer (Upgrades) based out of our office at 1441 Main Street, Suite 400, Columbia, SC 29201.
  • Note, this is a hybrid position whereby the employee will work both from home and from the aforementioned office address.
  • Hence, the employee must live within a reasonable commuting distance of this address.

Responsibilities

  • Drive collaboration with other Duck Creek and SI Sr.
  • Drive a culture of accountability and engineering focused customer centricity set by CSE leaders to meet Duck Creek and customer technical and business objectives and goals.

Requirements

  • The position requires a bachelor's degree in Computer Science, Computer Applications, Information Technology, Software Engineering or Computer Engineering.
  • The position requires the following number of years of professional experience with each of the following:
  • 1) 10 years: Implementing software applications and/or conducting architecting activities.
  • 2) 8 years: Implementing P&C insurance software and acting as a technical or solution architect.
  • 3) 8 years: XML, XSD, XSLT, Webservices, C#,.NET Framework and.NET Core, MVC, Entity Framework, SQL, Visual Studio, Angular JS, Java Script, PowerShell Script.
  • 4) 6 years: Devops, CI/CD, release management designing deployment and go live strategies involving Octopus/Jenkin
  • 5) 6 years: Using SaaS related infrastructure along with Microsoft Azure, Virtual Machines, and Azure Active Directory.
  • 6) 6 years: Operating in a P&C insurance customer/client success capacity.
  • 7) 3 years: Communicating project status to senior customer leadership and internal stakeholders.

Company info

  • Act as a liaison to senior customer and internal stakeholder leadership, leading technical status updates and supporting customer and internal technical escalations for assigned customers.
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