Abb
Senior Field Service Technician
Atlanta, Georgia, United States of America · Senior
Sponsorship not specifiedDetected 5 days ago
Customer SupportElectrical EngineeringCollaborationMicrosoft Office
About the role
- Remote {#LI-Remote}, successful candidates will be located in Atlanta, GA.
Responsibilities
- Perform field service tasks, including identifying technical issues and conducting
- Support the certification process of Associate Field Service Technicians and Field
- Contribute to customer satisfaction by building and maintaining positive relationships. Identify potential new sales opportunities while addressing customer needs and communicate them internally.
- Follow safety protocols and maintain safe work and environmental practices. Report unsafe practices and incidents.
- Here, your work creates impact you can see and feel, every day.
Requirements
- Advanced level ability to interact and communicate (written and verbal) information
- Advanced level of ability to use Microsoft Office products.
- Advanced ability to write test plans and reports detailing test results.
- Advanced ability to stay organized and meet deadlines on administrative duties.
Compensation
- While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $83,300 and $133,280 annually.
Benefits
- ABB Benefit Summary for eligible US employees
- Health, Life & Disability
- Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
- Choice between two dental plan options: Core and Core Plus
- Vision benefit
- Company paid life insurance (2X base pay)
- Short Term Disability - up to 26 weeks - Company paid
- Long Term Disability - 60% of pay - Company paid.
- Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
- Parental Leave - up to 6 weeks
- Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
- Employee Stock Acquisition Plan (ESAP)
Company info
- Service Manager
- Your role and responsibilities
- At ABB, we are dedicated to addressing global challenges.
- Work on-site with customers to identify opportunities for operational improvement
- Act as trainers when needed, for team members and customers.
- You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter.
Equal opportunity
- ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
- For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
- Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability.
Visa & Work Authorization
- Candidates must already have work authorization that would permit them to work for ABB in the US.
This listing is sourced directly from Abb's careers page and normalized into a canonical job model.