Evident
Regional Business Development Executive
Remote - US
Sponsorship not specifiedDetected 31 days ago
ComplianceEmail MarketingSalesforceCRMSalesBusiness DevelopmentOutbound SalesHIPAAEHR/EMRLeadershipCommunicationCollaborationMentoringOrganizational Skills
About the role
- Goals and objectives are subject to change.
- Physical Demands: - Activities require a significant amount of sitting at office and work desks and in front of a computer monitor. - Some walking and standing relative to interaction with other personnel.
- It does not alter the "at will" employment relationship between the company and the employee.
Responsibilities
- Convert marketing-generated leads into qualified pipeline and schedule discovery meetings for Enterprise Account Executives (EAEs).
- Maintain detailed documentation of outreach activity, discovery notes, and qualification stages in Salesforce and Gong according to sales policies and processes.
- Interface Sales Support, Transactional Sales & Order Management
- Oversee and support interface and small-transaction sales activity, serving as an escalation point for more complex requests.
- Apply best-practice judgment to documentation review, specifications, pricing considerations, and workflow design coordination.
- Manage incoming interface and small-transaction sales requests submitted via website, ICMS, or Sales.
- Coordinate design reviews for specialized workflows (e.g., Lab, 340B, EFM).
- Maintain Salesforce and Big Brother customer profiles with updated contacts, pricing, and order details.
- Manage sales order adjustments, cancellations, termination requests, and invoice inquiries.
- Provide specialty support for hardware, EPCS, client sponsorship requests, and related operational needs.
Requirements
- Experience in client advocacy and issue navigation
- Ability to thrive in a fast-paced, high-accountability environment.
- Must be detail oriented and able to follow through on issues to resolution.
- employees will be required to perform other job related duties as required.
- All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate.
Nice to have
- Familiarity with hospital revenue cycle operations, interfaces, interoperability, or clinical/financial workflows.
- Prior experience supporting or partnering with Enterprise Account Executives or field sales teams.
- Quantity and quality of qualified opportunities created
- Accuracy of Salesforce and Big Brother documentation
- Timeliness and accuracy of order processing
- Regional client NPS improvements and reduced detractor activity
- Peer development, coaching impact, and collaboration effectiveness
- Working Environment/Physical Demands
Benefits
- Identify and engage key decision-makers-including C-level leaders-within hospitals, health systems, and affiliated organizations.
- Partner closely with Regional EAEs to support territory growth strategies, whitespace coverage, and lead prioritization.
- Support ongoing client engagement by identifying educational needs, adoption challenges, and improvement opportunities.
Company info
- Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
- This document does not create an employment contract, implied or otherwise.
- Individual Contributor
Visa & Work Authorization
- Provide specialty support for hardware, EPCS, client sponsorship requests, and related operational needs.
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