Archy
Product Manager, Customer Onboarding
United States
Sponsorship not specifiedDetected 3 days ago
Data EngineeringData ScienceAgentic AIProduct ManagementProduct StrategyOnboardingCustomer SuccessCommunicationAdaptability
About the role
- Those teeth you are showing deserve the best care you can give them, yet the status quo of the software your dentist uses today is outdated.
Responsibilities
- Design the practice-facing onboarding experience, creating intuitive dashboards, readiness checklists, and status trackers that give clinics real-time visibility into their migration journey.
- Partner directly with engineering teams to architect internal tools and scalable infrastructure that support high-volume data extractions and cloud transformations from legacy software.
- Collaborate with lifecycle marketing and customer success to design multi-channel touchpoints that guide clinics through pre-migration setup and drive post-launch feature adoption.
- Implement robust product analytics and data tracking to accurately measure migration velocity, uncover user friction points, and continually optimize the onboarding pipeline.
- Maintain comprehensive technical documentation and clearly communicate product requirements, milestones, and strategic metrics to cross-functional stakeholders.
- Proven ability to collaborate cross-functionally across engineering, design, data science, and go-to-market (GTM) teams to translate technical hurdles into elegant product solutions.
Requirements
- Technical curiosity and analytical proficiency, with hands-on experience utilizing data tracking and product analytics tools to inform roadmap decisions.
Compensation
- Competitive salary and equity (some roles may be eligible for performance-based incentives or bonuses)
Benefits
- Competitive salary and equity (some roles may be eligible for performance-based incentives or bonuses)
- Health, dental, and vision insurance
- Flexible vacation policy
- Lead the end-to-end vision and execution for technical customer onboarding, transforming a complex medical record data conversion process into a secure, predictable experience.
- 3+ years of product management experience at a fast-growing startup, preferably within a B2B SaaS environment.
This listing is sourced directly from Archy's careers page and normalized into a canonical job model.