Pearson

Pearson

Advanced Associate, Customer Service

Durham, NC, United States

Sponsorship not specifiedDetected 9 days ago
Vue.jsCustomer Support

About the role

  • Pearson VUE is hiring Advance Associate, Customer Service to join us as Licensing Specialists.

Responsibilities

  • These Advance Associate are responsible for processing and evaluating a high volume of licensing applications, phone calls and emails regarding the licensing process, and responds to customer inquiries regarding specific licensure questions and inquiries.Advance Associates process a variety of applications, each with its own underlying statutes, rules, policies, and other licensing requirements.

Benefits

  • This includes application processing that may include license issuance, ensuring educational requirements are met, including guiding, and assisting applicants and licensees via written and oral communication.

This listing is sourced directly from Pearson's careers page and normalized into a canonical job model.