Pearson
Advanced Associate, Customer Service
Durham, NC, United States
Sponsorship not specifiedDetected 9 days ago
Vue.jsCustomer Support
About the role
- Pearson VUE is hiring Advance Associate, Customer Service to join us as Licensing Specialists.
Responsibilities
- These Advance Associate are responsible for processing and evaluating a high volume of licensing applications, phone calls and emails regarding the licensing process, and responds to customer inquiries regarding specific licensure questions and inquiries.Advance Associates process a variety of applications, each with its own underlying statutes, rules, policies, and other licensing requirements.
Benefits
- This includes application processing that may include license issuance, ensuring educational requirements are met, including guiding, and assisting applicants and licensees via written and oral communication.
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