Aaa Texas LLC

Aaa Texas LLC

Claims Workforce Operations Manager

Coppell, TX · Senior

Sponsorship not specifiedDetected 4 days ago
ExpressData VisualizationProject ManagementFinancial AnalysisBudgetingExcelHRResearchCommunicationProblem SolvingTime ManagementMentoringMicrosoft Office

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Green-card follow-through: 80%

Of 5 labor certifications old enough to have been used, 1 expired without the employer filing the next step. Median time from filing to decision: 488 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

1 transfer filing in the last year, covering 1 worker. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

Community outcomes

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About the role

  • Assists Executive management team in the implementation of long- and short-range planning, policies, programs and objectives for Claims.
  • This position is responsible for managing the day-to-day and overall administrative processes for the Claims business unit.

Responsibilities

  • "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
  • Works closely with Management to develop and implement plans to achieve strategic goals.
  • Acts as a liaison between Claims and other departments in support of operational and organizational goals and objectives.
  • Create and implement processes to ensure compliance within ACE.
  • Apply advanced project management techniques, determine appropriate analytical approaches and develop project plans outlining current state, defining objective deliverables and measure of success.
  • Oversees staff engaged in business performance analysis, budgeting, ad-hoc analysis, incentive calculations, and other statistical and research projects in support of the business unit.
  • Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members.

Requirements

  • 7-9 years Progressively increasing responsibility in an area such as budgetary and financial analysis, business performance, operational excellence, or operations management.
  • Professional verbal and written communication skills required.
  • Proficiency in Microsoft Office software products, including Outlook, Word, Excel, PowerPoint and Access required.
  • General organizational and time management skills required, as well as the ability to multitask.
  • Proven interpersonal skills working in a team environment, creating a motivation for high achievement.
  • Must be able to delegate and oversee projects and assignments to other employees as directed.
  • Ability to express complex technical concepts in terms non-technical people can understand.
  • Ability to interface with Senior Management
  • Ability to accurately compile, analyze and provide reporting for large quantities of complex data.
  • Occasional travel to off-site business meetings or conferences. (5% proficiency)
  • Bachelors Equivalent combination of education and experience Preferred
  • 7-9 years Progressively increasing responsibility in an area such as budgetary and financial analysis, business performance, operational excellence, or operations management. Required
  • 4-6 years Management/Supervisory Preferred
  • Proficiency in Microsoft Office software products, including Outlook, Word, Excel, PowerPoint and Access required. Additional computer software skills such MS Project and Publisher desired.
  • General organizational and time management skills required, as well as the ability to multitask. Meet project deadlines as set by management.
  • Advanced verbal and written skills.
  • Knowledge of Claims-specific applications such as MRM Portal, Claims Portal, Business Objects, and Tableau preferred.
  • Travel Requirements

Nice to have

  • Initiate and chair meetings.
  • Coordinates projects, special assignments, and other daily/monthly activities with other areas as needed.
  • Provides coaching and development opportunities and addresses performance issues as appropriate.
  • Reviews and recommends direction for all financial and capital expenditure decisions of the business unit to assess profitability and alignment with business objectives.
  • Decisions include development of policies and procedures and best practices.
  • Makes decisions involving goal and resource allocation within the business unit.
  • Problem solving includes, maximizing office performance in the areas of revenue, budget and service goals, as well as office and or agent productivity issues.
  • Decisions are generally made independently.

Compensation

  • Drives business results through development, creation, and implementation of standardized and uniform operating procedures, reporting formats, audit practices, budget policies, administrative activities, operational functions, compensatio

Benefits

  • Health coverage for medical, dental, vision
  • 401(K) saving plans with company match AND Pension
  • Tuition assistance
  • Floating holidays and PTO for community volunteer programs
  • Paid parental leave
  • Wellness programs
  • Manages all aspects of key initiatives including research, scope, requirements, analysis, costs/benefits, communication mediums and tracking of results in support of Vice President and Claims operations.

Company info

  • Hires, trains, develops, evaluates, and terminates staff as necessary, in accordance with company policies and federal/state regulations, with input from the Human Resources department.
  • With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Equal opportunity

  • AAA is an Equal Opportunity Employer
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This listing is sourced directly from Aaa Texas LLC's careers page and normalized into a canonical job model.