Whatnot

People Operations Partner

New York, NY

Sponsorship not specifiedDetected 73 days ago

AuditingProcess ImprovementHRISZendesk

About the role

🚀 Join the Future of Commerce with Whatnot!
We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes.
Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Lead core People Ops operations. Own and execute key operational processes across the employee lifecycle, including job changes, departures, and compensation updates, ensuring accuracy and efficiency.
Drive compliance and audit readiness. Maintain accurate records and documentation, support internal and external audits, and strengthen processes to ensure ongoing compliance with policies and regulations.
Build and scale reporting & analytics. Develop and maintain Workday reports and dashboards that provide actionable insights and support business and operational decision-making.
Manage People systems and data integrity. Act as a Workday expert, ensuring data accuracy, identifying issues proactively, and maintaining clean, audit-ready systems.
Drive process improvement and systems design. Identify gaps across workflows and design scalable, efficient solutions that improve accuracy, compliance, and user experience.
Support the team and ensure continuity across People Ops workflows.
Share knowledge, document processes, and flex across onboarding, core operations, and systems, reporting, and compliance work as needed, contributing to a strong, scalable People Operations function.
Partner on payroll and time & attendance operations.
Lead cross-functional People Ops initiatives and projects.

Have 3-5+ years of experience in People Ops, HR operations, or a similar role, ideally in a fast-growing environment.
Have experience with compliance, audits, payroll, and/or time & attendance systems.
Think in systems and enjoy improving processes.
Are comfortable operating with a high degree of autonomy and driving projects end-to-end in ambiguous environments.
Communicate clearly and thoughtfully across teams.
Take ownership and follow through.
Are familiar with tools like Google Workspace, Slack, Zendesk, Culture Amp, Navan, and Slab or Notion, and pick up new tools quickly.
Care deeply about creating a great experience for every Whatnaut.

Own and execute key operational processes across the employee lifecycle, including job changes, departures, and compensation updates, ensuring accuracy and efficiency.

Work closely with Finance and Total Rewards to support payroll processes, time tracking systems, and issue resolution, ensuring accuracy, strong controls, and a high-quality employee experience.
Drive complex, cross-functional work from problem definition through execution, partnering with Recruiting, IT, Finance, Total Rewards, Legal, and People Business Partners.

This listing is sourced directly from Whatnot's careers page and normalized into a canonical job model.