Hologram Sciences

GTM Engineer, Post-Sales

Remote - United States Only

Sponsorship not specified$115k-$135kDetected 5 days ago

PythonSalesforceCRMLogisticsCustomer SuccessCommunication

About the role

The GTM Engineer, Post-Sales, takes manual post-sale work (onboarding, billing, orders, renewals) and turns it into infrastructure: deleting what doesn't need to happen, automating what remains, and leaving behind a clean, reliable process.
Alongside back-end automation work, this role will be customer-facing, with direct customer contact on issues like billing and onboarding.

Own the onboarding activation tracker, driving each new customer through to live and billing correctly
Build SIM order intake and logistics automation, taking Account Executives off the operational path
Build the renewal-admin engine: renewal calendar, auto-renewal comms, and Salesforce renewal-field hygiene, partnering with Revenue Operations
Own migration completion tracking and customer communication, partnering with Solutions on technical execution
Outcomes you will drive:
Build the renewal engine: an automated renewal calendar, comms, and CRM hygiene system that keeps every account renewal-ready, measured by renewal readiness.
you're drawn to the process that's outgrown its original design, the one worth rethinking, not just patching.
Hologram is a fun, upbeat, and remote-first team united by our mission to build a more connected future.

3+ years in GTM engineering, or automation-heavy operations within Revenue Operations, Sales, or Customer Success Ops
Experience with Salesforce or a comparable CRM, with a real understanding of how systems-of-record hygiene affects downstream reporting
Experience with Gong or a comparable call-intelligence platform, including using it to reduce manual CRM data entry
Familiarity with modern AI tooling and a track record of applying it to real operational workflows, not just experimenting with it
Ability to handle customer-facing conversations on billing, onboarding, and order issues clearly and effectively
Are comfortable making judgment calls about tooling with incomplete information: you can run a fast evaluation, form a view, and move
Thrive working across Revenue Operations, Solutions, Sales, and the account team: you know a good system serves all of them, not just whoever asked for it

$115,000 - $135,000 base + $10,000 - $15,000 in annual target incentives
All employees receive equity at hire and given transparent salary and equity formulas across the team

Extend the existing account health and expansion signal system, routing ready-to-action findings to Account Executives and closing the loop on execution
automated health scoring and signal detection surface opportunities to AEs before they're missed, measured by findings actioned and revenue recovered.
Flexible health coverage (up to 100% employee, 95% dependents), unlimited PTO with 2 weeks mandatory, monthly mental health days, and 14 weeks paid parental leave
$1,000 hiring bonus plus $250/month WFH Stipend (taxable) to help support your home office, productivity, professional development, or coworking expenses.
Benefits and Perks
Financial security: Life and disability insurance fully covered, 401(k) plan (no match), and access to our Professional Development Fund after one year
Remote work support: $1,000 hiring bonus plus $250/month WFH Stipend (taxable) to help support your home office, productivity, professional development, or coworking expenses.

automated activation tracking and config QA get customers live and billing correctly faster, measured by time-to-activation and first-invoice accuracy.
Life and disability insurance fully covered, 401(k) plan (no match), and access to our Professional Development Fund after one year
Ready to apply?
If you share our values and our passion for connecting the world, we'd love to review your application!
For any needed accommodations during the hiring process, please email people@hologram.io.
Build billing reconciliation automation that flags discrepancies before customers see them, and own customer-facing resolution of disputes through to close
Accelerate onboarding: automated activation tracking and config QA get customers live and billing correctly faster, measured by time-to-activation and first-invoice accuracy.

This listing is sourced directly from Hologram Sciences's careers page and normalized into a canonical job model.