Smiths Group

Field Service Technician II - PHX

Phoenix, AZ, United States · Mid · Contract

Sponsorship not specified$75k-$102kDetected 7 days ago

CybersecurityCustomer SupportPLCLeadershipCommunicationMicrosoft Office

About the role

Smiths Detection is a global leader in detection and screening technologies for the protection of people and assets, supporting safety, security and freedom of movement in today's world.
We believe that different perspectives and backgrounds are what make a company flourish and are proud to be a company with values grounded in integrity, respect, ownership, customer focus, and passion.
This position requires daily travel to locations in and around the Phoenix area, including the airport.

Join us and we'll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally.
Documents all inspections, maintenance, repair work and submits paperwork in a timely basis
Order, install, and return parts and manages repair parts cycle time
Maintains an accurate inventory of parts and tools.
Maintains currency on all technical certifications.
Looks to senior level FSTs for knowledge growth and support when needed.
Assesses product/equipment performance based on field support data; recommends modifications or improvements.

Possess excellent organizational, communication, interpersonal skills with the ability to multitask several projects at once.
Excellent customer service skills and the ability to handle stressful situations.
Must be able to lift/carry 80 lbs.
Must be confident in the operation of carts, hoists, davit cranes, pallet jacks or other devices as defined in the manuals and Technical Advisory documentation.
Must be able to work safely in varied environments and around dangerous industrial equipment's
Minimum of 5 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment.
While supervision is not considered a primary responsibility of this position, there may be instances where supervision of others on a project basis may be required
Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
Installs, repairs and maintains equipment in the field; provides customer training as required.
Must be able to respond to emergency and non-scheduled calls for service within established response time goals.

Individuals shall possess excellent communications skills and have a strong orientation for customer focus and teamwork.
Must be responsive to all customer issues at all times.
Must be willing & able to travel at short notice.
This position requires Sensitive Security Information (SSI) access and vetting via the TSA.
Applicant must successfully pass a federal background investigation.This position may require a U.S. Personal Security Clearance.
Join us and work for a world-leader, with the benefits and training to reward your dedication and skills.

This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

By submitting an application, I confirm that I understand that the Company has a right to require me to submit to a drug test prior to employment and at any time during my employment, to the extent permitted by law.
Be part of a team where we are making the world a safer place.
We believe that different perspectives and backgrounds are what make a company flourish.
Reviews all logs for open issues and prepares formal reports to customers as necessary.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, protected veteran status, disability, or any other legally protected characteristic.

This listing is sourced directly from Smiths Group's careers page and normalized into a canonical job model.